Notification of purchase turnovers is not conducted
Error "Turnover amount for purchase not written off" when processing a Notification occurs because the Receipt document contained goods with different rates…
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Other errors & failures83
Rejected by Server Error in the Notification: Where to Find the Reason
If a document is rejected specifically by the server, 1C does not always show the exact error reason — the program may simply display a generic text "rejected by server" without…
The 1st page of form 200 does not print
The problem is not related to the program settings, but to the configuration release itself — it contained a printing error, due to which the first page of Form 200 did not...
Why the reconciliation report (act sverki) in 1C takes a long time to generate and how to speed up the process
Slow generation of the reconciliation act is a common situation related not to an error in the report itself, but to the overall state of the database and its load. In…
Error when opening the Sales section in 1C: how it was resolved
If an error occurs when trying to open the "Sales" section and documents become unavailable, the reason in most cases lies in an incorrect…
Error: purchase turnover amount not written off when offsetting VAT on ESF
The reason for this error is a discrepancy between the notification line data and the detailed data of the electronic invoice (ESF), due to which the system cannot correctly write…
File path not found error when opening 1C database
This error occurs when the database is actually stored on another computer, and the path to it has changed — the program keeps looking for the database at the old address and…
Incorrect IPN calculation in payroll: check employee residency status
If personal income tax (IPN) is calculated incorrectly, first check the employee's card — often the reason is that it has the "non-resident of the Republic of Kazakhstan" flag…
NTIN is not displayed on the receipt — what to do
If the NTIN is not visible in the receipt preview — this is normal program behavior: in preview mode it is not displayed and appears only during physical…
Error: Base accrual types are not specified for the accrual type "Vacation Pay
This error means that the "Vacation Pay" calculation type does not have the base accruals configured, which the program should use when calculating the average…
Error: the Unit of Measure field is cleared in ESF: what it means and how to fix it
This message means that in the line of the tabular section "Goods" the unit of measurement was automatically cleared by the system because the name of the unit of measurement…
Error when sending ESF: Insufficient authority to perform the operation on behalf of the entrepreneur
The cause of this error is an incorrectly specified entity type in the organization settings and in the connection settings to the ESF IS. If you actually operate as a sole…
Why social tax is not calculated for a retired employee
Direct answer: this is not a program error. If the organization is an LLP under the simplified tax regime, and the employee is a pensioner, the social tax is not calculated for…
Error: A record with such key fields already exists when changing an employee's payroll account
The cause of the error is a conflict with an old record for this employee in the information register "Employee Personal Accounts for Payroll Projects". The system does not allow…
How to view the reason for rejection of a Notice
The reason for rejecting a Notification can be viewed directly in the notification itself in the IS ESF — the system marks the error with a red flag (indicator) on the tab of the…
Different VAT accounts in the Sales of Goods and Services document — how to fix
In short: if in the "Sales of goods and services" document one of the inventory lines has a VAT account that differs from the others (for example, 1421 instead of 3131 ), this is…
Recalculation of Vacation Pay When Salary Is Increased in the Middle of a Vacation
Yes, the program is correct — when the salary is raised during vacation, part of the vacation pay needs to be recalculated. This is not a database error, but a requirement of…
Error "Not distributed by country of origin of goods": how to fix
This error occurs because when closing the production shift, an electronic declaration of intake (EDVS) was not created. It is this document that is responsible for distributing…
Do I need to fill out Annex 5 to Form 200
In brief: appendix 5 to form 200.00 is completed only at the end of the year — when filing the declaration for the 4th quarter. In the reporting periods for the 1st, 2nd and 3rd…
Problem with counterparty selection for a new employee: the reason lies in access rights
If a new employee is unable to select or change the counterparty (seller) in a document, the issue is most likely not with the document itself, but with that user's access rights.…
Incorrect tax calculation due to the absence of VOSMS in the calculation
The reason for the discrepancy between the calculations in 1C and the online calculator is that the CSMI (contributions for compulsory social medical insurance) was not enabled in…
ESF IS freezing at the end of the reporting period
Yes, this is a well-known and common situation: at the end of the reporting period, the electronic invoice information system (IS ESF) can indeed freeze or work slowly. The reason…
Error: The Issue Date Is Specified Incorrectly When Sending ESF
If the system shows an error about an incorrect VAT registration date when sending an ESF, it means that the reference book or the VAT payer certificate in 1C actually contains an…
Organization field is inactive in indirect cost allocation methods
The Organization field in indirect cost distribution methods is inactive because the user does not have the option to keep records by organizations enabled. To make the field…
What to do if a department is missing in ZUP
The department could not have been "deleted by itself" — in the database, it is impossible to delete a data field that is used in documents. If it is used in at least one…
ESF error: warehouse address does not match the actual address
The error "warehouse address does not match the actual address" when sending an ESF (electronic invoice) occurs due to outdated data in the warehouse card that does not match the…
ESF is rejected by the server: data does not match SNT
If an ESF (electronic invoice) is rejected by the server with an error about data mismatch with the SNT (accompanying waybill for goods), the problem can be solved by checking the…
What to check when Form 100.00 fails to upload
Direct answer: most often the issue is resolved through the correct upload of Form 100.00 to ISNA — this is the stage where you should check the settings and procedure. What to do…
Notice of VAT offset: error occurs when generating it
If failures or incorrect behavior occur when working with the VAT offset notification in 1C, in most cases the solution involves installing patches (fix updates) for the…
Configuring NCA Layer alongside CryptoPRO on the server
Yes, NCA Layer can be configured on a terminal server to work in parallel with CryptoPro (used for the Russian signature service), without conflicts between them. How it is done…
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