Direct answer: most often the issue is resolved through the correct upload of Form 100.00 to ISNA — this is the stage where you should check the settings and procedure.
What to do
If Form 100.00 is not being uploaded, you need to pay attention to the upload process to ISNA (the Information System for Tax Administration). Check that the upload is being performed correctly — this stage is key to successfully submitting the form.
It is recommended to:
1. Make sure you are using an up-to-date version of the 1C configuration that supports uploading to ISNA.
2. Check that Form 100.00 is filled out and posted without errors before uploading.
3. Retry the upload specifically through the ISNA functionality, rather than through alternative reporting submission methods.
If the form still cannot be uploaded after these steps, you should record the exact text of the error that occurs during the upload attempt — this will help more accurately determine the cause of the failure.
Frequently Asked Questions
What is ISNA and why does the upload go through it specifically?
ISNA is the information system through which tax reporting is currently submitted. Form 100.00 must be uploaded specifically through this channel, so if the upload fails, the first thing to check is the settings and operation of ISNA itself.
What should I do if the error keeps recurring?
Record the exact text of the error — this simplifies diagnosing the problem and helps identify the cause more quickly, whether it's the configuration version, an incomplete document posting, or a failure on the system's side.