The reason for this error is a discrepancy in the data of the notification lines and the itemization for the electronic invoice, which prevents the system from correctly writing off the turnover amount.
How to fix it
You need to check all fields of the notification lines and itemizations for this e-invoice, matching the amounts down to the kopek — a discrepancy of even one kopek results in the purchase turnover amount not being written off.
Once the discrepancies have been found and resolved, the document should be sent for verification to the e-invoice information system.
Next, the document needs to be saved and posted — only after that will the VAT offset for this line be reflected correctly.
Frequently Asked Questions
What should I do if no discrepancies are found after checking the fields?
It is worth carefully rechecking the amounts in all itemization lines against the amounts in the notification — the error is often hidden in small discrepancies that are not noticeable at a glance.
Do I need to re-post the document every time after sending it for verification to the e-invoice information system?
Yes, after sending it for verification, the document must be saved and posted again so that the changes are correctly reflected in the accounting records.