Vacation compensation upon dismissal is not calculated in 1C
The reason for such an error is most often that vacation compensation is processed without first creating a dismissal document — because of this, the program does not…
Sections1C errors & fixes
1C errors & fixes94
How to verify correct completion of lines for IP in Form 200
If in doubt whether the program correctly fills in the items of Form 200 for an individual entrepreneur, first use the built-in…
Auto-entry of EDS password when sending ESF: why it cannot be remembered for the session
Direct answer: this feature is currently not available. Previously, there was auto-authorization via a digital signature (EDS) key, which allowed not re-entering the password when…
Error: turnover amount exceeds document amount when sending notification of VAT offset
The cause of this error is a discrepancy in amounts between the receipt document, the invoice (SF), and the electronic invoice (ESF). When creating the SF and ESF…
Notification of purchase turnovers is not conducted
Error "Turnover amount for purchase not written off" when processing a Notification occurs because the Receipt document contained goods with different rates…
Rejected by Server Error in the Notification: Where to Find the Reason
If a document is rejected specifically by the server, 1C does not always show the exact error reason — the program may simply display a generic text "rejected by server" without…
Authentication Error When Logging into 1C
If 1C returns an authentication error and won't let you into the database, the most common reason is simple — an incorrect or outdated password is being used. The solution is to…
The 1st page of form 200 does not print
The problem is not related to the program settings, but to the configuration release itself — it contained a printing error, due to which the first page of Form 200 did not...
Problem with sending ESF notification: why one notification is not sending
If one of the notifications is not being sent, it is most likely not due to an error or failure, but because two notifications were created for this ЭСФ — and one of them is…
Why the reconciliation report (act sverki) in 1C takes a long time to generate and how to speed up the process
Slow generation of the reconciliation act is a common situation related not to an error in the report itself, but to the overall state of the database and its load. In…
NKT codes are not filled in in ESF and Appendix 200.05 is not displayed in Form 200.00
Both situations turned out to be not a program error, but a consequence of unfilled data and standard 1C logic — after verification, everything fell into place.
Error when opening the Sales section in 1C: how it was resolved
If an error occurs when trying to open the "Sales" section and documents become unavailable, the reason in most cases lies in an incorrect…
Form 300.00 without register 300.02 in CNP: error on the Taxpayer Cabinet side
If form 300.00 was uploaded to KNP without register 300.02, and when trying to add data manually the system throws an error — the issue is not in 1C. The check showed that…
Why line 25 is not calculated in the 300.00 declaration, and the amount goes to line 26
The reason is that line 25 remains empty — when there is no source data, the system calculates using the formula with zero values, and because of this the amount…
Line 25 in FNO 300.00 is not filled in — what to do
The reason is that there is simply no source data for line 25 — the program calculates it using a formula, and in the absence of the basic indicators, the result…
Error "Cannot read properties of undefined (reading 'length')" when generating the Subconto Analysis report
This error is usually caused by accumulated cache and is resolved by clearing it.
Form 300.02 attachment is not generated in Form 300.00
The problem is related to a change in the mechanism for filling out FNO 300, which occurred in release 71.1. After the update, some lines of the declaration specified in…
Why lines 002/02–03 are not filled in automatically in Form 200.00
Line 002 and related indicators (including OPV) are filled in Form 200.00 not manually "by default," but based on supporting documents — th...
Error: purchase turnover amount not written off when offsetting VAT on ESF
The reason for this error is a discrepancy between the notification line data and the detailed data of the electronic invoice (ESF), due to which the system cannot correctly write…
Why the ESF is not processed in 1C
ESF is not being processed because the document has not yet been confirmed by the recipient — until this point, the document status does not allow it to be processed in 1C.
Why does the system count 18 working days in May instead of the correct number
The discrepancy arises not because of an error in the production calendar, but because the program, when calculating working days, primarily relies on…
Error when generating a notification on offsettable VAT in 1C
If an error appears when trying to create a notification for creditable VAT in 1C — it is highly likely related to the user's access rights. The roles assigned to your…
Incorrect operation of the received invoices register: how to account for VAT at the 2025–2026 year boundary
This is not a program error, but a consequence of legislative changes: as of January 1, 2026, the deferred VAT mechanism has been abolished. Under the new Tax Code, VAT…
Negative balance in salary analytics after deduction for an employee
If, after withholding an amount from an employee in ZUP, a negative balance appears in payroll analytics, and the period is already closed — the situation should be corrected via…
Error: Virtual Warehouse Item when issuing ESF: first issue SNT
If the system shows a "virtual warehouse goods" mark when submitting an ESF, it means that an SNT must be issued before the electronic invoice…
Error: Organization code is not filled in the banking system when exporting a SWIFT file
The reason for the error is that the organization codes in the banking system are not filled in the organization card, so 1C cannot generate the SWIFT file correctly.
File path not found error when opening 1C database
This error occurs when the database is actually stored on another computer, and the path to it has changed — the program keeps looking for the database at the old address and…
Incorrect IPN calculation in payroll: check employee residency status
If personal income tax (IPN) is calculated incorrectly, first check the employee's card — often the reason is that it has the "non-resident of the Republic of Kazakhstan" flag…
NTIN is not displayed on the receipt — what to do
If the NTIN is not visible in the receipt preview — this is normal program behavior: in preview mode it is not displayed and appears only during physical…
IIN Does Not Match Certificate Error When Issuing ЭСФ
The cause of this error is a discrepancy between the IIN specified in the employee's individual card in the program and the IIN embedded in the electronic digital signature…
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