In brief: the error "the turnover amount exceeds the document amount" when sending a notification on crediting VAT arises from a discrepancy in amounts between the receipt document, the invoice (SF), and the electronic invoice (ESF). When creating the SF and ESF, the program automatically recalculates the amounts, and due to rounding, small discrepancies in "kopecks" may appear. Since these kopecks are not present on the IS ESF portal, the system detects a mismatch in amounts and returns an error. The solution is to reconcile the amounts in all three documents and bring them to a single value.
Why the discrepancy occurs
The notification on crediting VAT compares the data of your document with the data of the ESF issued on the IS ESF portal. The turnover amount (taxable base) and the VAT amount in the notification must match what is actually reflected in the invoice and in the receipt document. If the amount differs in even one of the three places — even by a few kopecks — the control considers the data inconsistent and does not pass the notification.
The most common mechanism behind the discrepancy:
- the program calculates amounts by line (quantity × price) and separately allocates VAT, and rounding may be performed differently in different documents;
- when transferring data from the receipt to the SF and then to the ESF, the "kopecks" from rounding accumulate or get lost;
- the IS ESF portal displays an already rounded value that is not present in the primary document, which is why the amounts visually do not match.
What to check first
Reconcile the amounts in three linked documents:
- Receipt document — the amount excluding VAT (turnover) and the VAT amount;
- Invoice (SF) — the same indicators, generated on the basis of the receipt;
- Electronic invoice (ESF) — the data that goes to the IS ESF portal.
Compare not only the total amount of the document, but also the turnover amount (taxable base) and the VAT amount separately, and where possible — line by line. It is precisely the line-by-line comparison that most often shows where the kopeck "ran off."
Step-by-step correction procedure
- Open the receipt document and record the turnover amount and the VAT amount.
- Open the invoice linked to it and compare the same amounts. Pay attention to lines where quantity and price produce a fractional result — rounding occurs there more often.
- Open the ESF (or its data on the IS ESF portal) and reconcile the turnover and VAT amounts with the two previous documents.
- Find the document where the amount differs from the others and bring it into conformity so that the same amount appears in all three places.
- Repost the corrected document so that the changes are recorded in accounting.
- Resend the notification on crediting VAT — the error should disappear.
What to pay attention to in 1C:Accounting for Kazakhstan
- Check how the VAT calculation method is configured in the documents (on top or included) — with different options the total amounts may differ by kopecks.
- If the SF and ESF were not created strictly on the basis of the receipt but were entered or edited manually, the probability of a discrepancy is higher — reconcile such documents especially carefully.
- After any correction of the amount in the receipt, regenerate (or update) the linked SF and ESF so that the new amounts "reach" the document that goes to the portal.
- Make sure you are reconciling the current version of the ESF: if the invoice on the portal was already issued with the previous amounts, it may need to be corrected or recalled in accordance with the IS ESF operating procedure.
Typical mistakes
- Reconciling only the document total. The total amount may match, while the turnover and VAT separately do not. Compare the indicators separately.
- Correcting one document and not updating the others. After changing the amount in the receipt, they forget to regenerate the SF and ESF — the discrepancy remains.
- Ignoring the "kopecks." Even a discrepancy of a few tiyn leads to a control error, so the amounts need to be brought to a full match.
- Sending the notification before reposting the documents. If the corrected document has not been reposted, the old amounts end up in the notification.
What to check
- Whether the turnover amount matches in all three documents: receipt, SF, ESF.
- Whether the VAT amount matches in these same three documents.
- Whether there are line-by-line discrepancies due to rounding of price and quantity.
- Whether the documents were reposted after the correction.
- Whether the ESF data on the IS ESF portal corresponds to the data in accounting.
Once the same turnover and VAT amount appears in all three documents, the notification on crediting VAT is sent without error. If you cannot find the discrepancy, return to the line-by-line comparison — the source is almost always the rounding of a specific line.