How to find the reason for rejection of an ESF IS notification
The reason for the error is visible directly on the ESF IS website — you need to open the specific notification and view the rejection details on the corresponding tab. How to do…
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Questions & answers
How to find deductions for writ of execution in 1C
If deductions under writs of execution are not displayed in the "Salary" tab in 1C:Accounting for Kazakhstan, the issue is most often in the display settings: by default, the…
Data not displayed in FNO 300: check the configuration of sales and receipt types
The reason why data does not pull into form 300.00 is usually rooted in the fact that in the directories of sales types and receipt types, the declaration line codes are not set…
Unable to submit Form 200 in IS NA: possible causes
If form 200 has been generated but is not being sent, there are usually two reasons: the form is not fully filled out, or the EDS key has expired. Check both options — this is the…
Form 300: Appendix 300.04.А (import with VAT offset) is not displayed
If Appendix No. 4.A does not appear or works incorrectly in the Form 300 declaration for goods imported with VAT paid by the offset method (cabinet No. 3), the reason is most…
Unable to accept or send ESF: what to do
If an ESF is stuck and won't accept or send, the cause is most often the EDS key or accumulated program cache. This is resolved by changing the EDS key and…
XML of corrected SNT does not upload in 1C
The problem is usually where and in which section you are trying to upload the document. If your СНТ is issued, but you are trying to import it in the section…
Critical error of the Kontragent extension: what to do
This is a significant error, and it needs to be fixed immediately — the extension must be disabled until an update is released.
The ESF tab is not displayed in the Accounting configuration
If the ЭСФ tab is not visible in the database, it simply means the corresponding function is not enabled in the program settings — this can be resolved quickly, without contacting…
NKT code is not filled in the ESF (ЭСФ)
The reason is that the automatic filling of GTIN codes option is not enabled — because of this, the system does not insert them into the nomenclature when generating the ESF.
The Sales tab won't open — what to do
If the "Sales" tab doesn't work or won't open, the issue is most often accumulated program cache — it needs to be cleared, after which operation…
Basic deduction not applied for an employee: what to do
If an employee's basic deduction is no longer applied, a new deduction application must be entered and the old one correctly terminated.
How to configure the ЭЦП to avoid loading the key with every ЭСФ issuance
To prevent the system from requesting the EDS key every time when issuing an electronic invoice (ЭСФ), you need to link the key to the user once in the settings — then…
Error while sending VAT notification
This error most often occurs due to a discrepancy in the ESF amount: if the document amount in the 1C database differs from the amount already recorded on the server (IS…
The EAVR window disappeared and an error occurs when working with ESF
This problem is usually related to the use of the fresh version of 1C. In this case, you need to clear the cache and contact fresh support — this solves the problem.
What to do if the 1C database freezes and crashes
If the 1C database regularly freezes and crashes, the first thing to do is clear the program's cache. This is the most common cause of such failures, and it is quite…
Error: EDS key already in use when sending ESF
This error occurs when a session using the EDS key is stuck somewhere in the database, or the same key is already being used on the website (for example, on the ИС ЭСФ portal…
How to issue an ESF for a non-resident retroactively (for Q1)
To generate an ESF for a non-resident for a past period, you first need to create an invoice for VAT for a non-resident in 1C, and then based on it…
How to remove extra kopecks when calculating salary
Extra kopecks in salary appear due to the absence of a rounding setting for calculation results. This is solved by creating a document «Rounding Procedure…
OpenID authentication error when logging into 1C (IP, thin client)
This error appears if the username or password was entered incorrectly when logging into the database.
Why not all documents are visible in the implementation list
Most likely, the issue is the date filter enabled in the document list. If such a filter is set, the program shows only those sales that…
ESF fails to upload to the database — what to check
If electronic invoices are not being uploaded to the database, the cause is usually in the exchange parameter settings — they need to be checked and, if necessary…
Sending EAVR from 1C
You can send an electronic work completion certificate (ЭАВР) directly from 1С in a few clicks, without switching between systems.
Voided ESF wrote off inventory balances twice
This behavior is usually related to the fact that the implementation document or the ESF itself were processed incorrectly relative to each other — the goods write-off did not…
Payment via terminal does not load in 1C
Direct answer: the reason is most often an incorrect "Payment Type" setting in the program — this is what should be checked first if terminal payments are not…
Recording provisions: where to start
Formation of reserves in accounting is not an arbitrary decision of the accountant, but a procedure that must rely on two sources simultaneously: methodology…
Salary tax (IIT) not withheld from employee's income: what to check
If PIT is not calculated for an employee, the reason is usually in the settings of their personal data in the program. Tax calculation is handled by the system based on…
How to add a 1C database to the launch list
To set up login to 1C, you need to add the required information base to the program's startup list.
The sources of receipt are not generated in 1C
If sources of receipt are not generated in 1C (for example, when writing off goods, the program cannot determine where they came from), the problem is most often…
Error "Organization code not specified in the banking system": how to fill in the code
This error means that in the organizations reference book, your organization's code for the specific bank is not filled in, and it simply needs to be added.
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