What Has Changed and Why It Matters
The suspension of electronic invoice issuance has been included in measures to secure the fulfillment of tax obligations. The SRC reminds taxpayers that such a measure may be applied in the event of certain violations, including failure to comply with notices and in specific VAT-related cases.
Therefore, if an organization is suddenly unable to issue or send an electronic invoice, the accountant should not immediately assume that the cause is a 1C malfunction or a defective EDS key. It is important to first check the notices and the taxpayer’s status in the Taxpayer’s Account. This will help distinguish an imposed restriction from a local technical error.
At the same time, the Electronic Invoicing IS itself checks the EDS registration certificate: its validity period, the owner’s identification details, and other information. Consequently, a message indicating that the IIN does not match the certificate most often points to an issue with the user or the new key, but does not eliminate the need to check for restrictions.
How to Distinguish a Restriction from an EDS Error
If a suspension has been imposed, simply replacing the certificate in 1C will not eliminate the cause: the grounds for the restriction must be determined and the prescribed requirements must be fulfilled. Messages and notices from the tax authority, as well as the taxpayer’s current status, must be checked.
If 1C reports that the IIN does not match the EDS certificate, check the following in sequence:
- the IIN of the user specified in the 1C settings;
- the owner of the selected certificate;
- the validity period of the new key;
- the employee’s authority in the Electronic Invoicing IS;
- the organization on whose behalf the user logs in and sends the document.
An electronic invoice may be certified with the EDS of a legal entity, individual entrepreneur, person engaged in private practice, or authorized person. When keys are replaced or a new “Chief Accountant” user is created, the previous linkage in the accounting system may become outdated.
What the Accountant and 1C Administrator Should Check
Start by logging directly into the Electronic Invoicing IS. Log in on behalf of the organization using its BIN and make sure that the new user has been invited as an employee and has the necessary authority. Check that the system recognizes the valid certificate and the correct identification details of its owner.
Then update the settings in 1C. In the configuration being used, the required section may be located at: Administration → General Settings → Electronic Invoices → Electronic Invoice Settings → Electronic Invoicing IS Users. Select the required user and the “Select a certificate to log in to the Electronic Invoicing IS” command, then specify the new certificate.
If a new user has been created, they may need to be registered again in 1C and linked to the employee’s account in the Electronic Invoicing IS. After changing the settings, it is best to first verify authorization and only then try sending the document again.
Recommended procedure:
- Check the notices and the taxpayer’s status.
- Log in to the Electronic Invoicing IS using the new key.
- Make sure that the accountant has been added as an employee of the organization.
- Compare the user’s IIN with the certificate owner’s IIN.
- Update the certificate and the user linkage in 1C.
- Try sending the document again and save the error message if the problem persists.
If logging directly into the Electronic Invoicing IS is successful but the error appears only in 1C, the likely cause lies in the local user, certificate, or integration settings. If the restriction is also displayed in government systems, the issue should be resolved based on the grounds specified there.
Frequently Asked Questions
Does a message indicating an IIN mismatch mean that electronic invoice issuance has been suspended? — Not necessarily. It may be because a certificate belonging to another owner has been selected in 1C or the previous account has been saved. However, the notices and the taxpayer’s status must still be checked.
What should be done immediately after replacing an EDS key? — Check access to the Electronic Invoicing IS, the employee’s authority, and the validity of the certificate, and then select the new certificate in the 1C user settings.
Why must a new chief accountant be added to the Electronic Invoicing IS? — To act on behalf of the organization, the user must be linked to it and have the appropriate authority. Simply creating a user in 1C may not be sufficient.
Will reinstalling the certificate help if a restriction has been imposed? — No, if the reason is an applied measure to secure the tax obligation. In this case, the grounds for the restriction must first be determined using the information in the tax systems.
What data does the Electronic Invoicing IS check when an invoice is signed? — The system checks the registration certificate, including its validity period and the identification details of its owner.