What happened
On September 22, 2026, a new version of the configuration “Retail for Kazakhstan, Basic” — 2.3.11.4 was published on the 1C:ITS portal for Kazakhstan. This is another scheduled update of the product designed for the automation of retail trade in small shops and sales points of the republic.
The release publication on the portal means that the update distribution and accompanying documentation have become available to users with an active information technology support (ITS) contract. Like any other release in the series, version 2.3.11.4 is intended for sequential installation over the previous working version of the configuration.
Who it concerns
The update is primarily relevant for users who are already working in the configuration “Retail for Kazakhstan, Basic”:
- owners and employees of retail stores, pharmacies, sales points;
- accountants and operators responsible for sales and inventory accounting;
- IT specialists and 1C partners supporting sales points in Kazakhstan.
The basic version is designed for one organization and one workplace without the possibility of configuration changes, so for such users, timely installation of official releases is the only way to keep the program up to date.
What to do
To upgrade to the new version, follow the standard procedure for updating the typical configuration:
1. Make a backup of the information database before starting any work — this will protect the data in case the update needs to be rolled back.
2. Check access to the 1C:ITS portal and the availability of an active support contract — without it, you will not be able to download the release.
3. Download the distribution of version 2.3.11.4 from the updates section on the portal or use the built-in service for checking and downloading updates directly from the program.
4. Install the update sequentially, without skipping intermediate versions, if your current edition is several releases behind.
5. Check the operation of key areas after the update: receipt of checks, exchange with cash equipment, report generation, and inventory accounting.
If you are not updating independently, delegate this work to your servicing 1C partner — this will reduce the risk of errors during data transfer.
Why it is worth updating on time
Subsequent releases of typical configurations from 1C usually include fixes for identified errors and bring functionality in line with current requirements. Regular updates help avoid the accumulation of discrepancies between your version and the current one, as well as simplify future transitions: installing one fresh update is easier than catching up on several missed releases at once.
It is also important to remember that the basic version does not support configuration modifications, so all functionality comes exclusively through official updates from the portal.
Deadlines
The version was published on September 22, 2026. The specific deadline for installation for basic versions is not strictly regulated; however, it is recommended to transition to the new release in a reasonable timeframe — especially if the update affects areas you use daily. Aim for a planned window when the sales point is less busy to minimize downtime.
Frequently asked questions
Where to download version 2.3.11.4? — The distribution is available on the 1C:ITS portal in the updates section of the configuration, as well as through the built-in update check mechanism in the program.
Is an active ITS contract required for installation? — Yes, an active subscription to information technology support is required to download official releases from the portal.
Can intermediate versions be skipped? — Updates are recommended to be installed sequentially; if you are several releases behind, install them in order without jumping straight to the latest one.
Is it mandatory to make a backup before updating? — Yes, a backup of the information database is mandatory: it will allow you to return to a working state if something goes wrong.
Can the basic version be modified for specific tasks? — No, the basic version does not support configuration changes; for extended capabilities, a PRO version will be required.