What to do if the 1C information database freezes
Direct answer: to eliminate the freezing of the infobase, you need to clear the cache. If you are working through 1C:Fresh, also check your internet connection speed and clear…
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Questions & answers
Incorrect tax calculation due to the absence of VOSMS in the calculation
The reason for the discrepancy between the calculations in 1C and the online calculator is that the CSMI (contributions for compulsory social medical insurance) was not enabled in…
ESF IS freezing at the end of the reporting period
Yes, this is a well-known and common situation: at the end of the reporting period, the electronic invoice information system (IS ESF) can indeed freeze or work slowly. The reason…
EDVS is not processed if it was created manually rather than from a sales document
The reason the EIWB was not posted is that the document (sale) on the basis of which the EIWB was created was not reflected in the accounting records. The fact is that the EIWB…
Notification of clarification does not pull up all ESF
If, when generating a “Notice of Correction” in 1C:Accounting for Kazakhstan, not all electronic invoices are pulled into the document, the most common reason is that the…
Error: The Issue Date Is Specified Incorrectly When Sending ESF
If the system shows an error about an incorrect VAT registration date when sending an ESF, it means that the reference book or the VAT payer certificate in 1C actually contains an…
Organization field is inactive in indirect cost allocation methods
The Organization field in indirect cost distribution methods is inactive because the user does not have the option to keep records by organizations enabled. To make the field…
Form 101.04 in 1C: why it is not available in automatic mode
In "1C:Accounting 8 for Kazakhstan", ed. 3.0, the tax reporting form 101.04 is not generated automatically — such functionality is not provided in the configuration. The reason is…
What to do if a department is missing in ZUP
The department could not have been "deleted by itself" — in the database, it is impossible to delete a data field that is used in documents. If it is used in at least one…
ESF error: warehouse address does not match the actual address
The error "warehouse address does not match the actual address" when sending an ESF (electronic invoice) occurs due to outdated data in the warehouse card that does not match the…
ESF is rejected by the server: data does not match SNT
If an ESF (electronic invoice) is rejected by the server with an error about data mismatch with the SNT (accompanying waybill for goods), the problem can be solved by checking the…
Exchange rate difference is calculated, although the account is specified as a special procedure
Short answer: the exchange rate difference on the account you assigned to special-procedure accounts continues to accrue because the account was added to the settings only after…
How to reprint a check when it doesn't print
If the receipt didn't print, it can be printed again — there's no need to specially delete or re-issue the document. How to do it Find the required sales document (receipt) in the…
What to check when Form 100.00 fails to upload
Direct answer: most often the issue is resolved through the correct upload of Form 100.00 to ISNA — this is the stage where you should check the settings and procedure. What to do…
How to change a value across an entire document column at once in 1C
To avoid editing each row of a document's tabular section manually, you can change the value of an entire column with a single action — using the "Change selected" command. This…
Vacation compensation in ZUP: how holidays are accounted for
When calculating leave in ZUP, holidays falling within the leave period are not included in the number of leave days — they are counted separately, as holidays, and are not…
Payment order account won't change: solution via the Cash Flow Statement (ДДС) Article
If in a payment order in 1C:Accounting for Kazakhstan you cannot overwrite (change) the account, the reason most often lies in the Cash Flow Item (CF) — it is exactly what the…
Notice of VAT offset: error occurs when generating it
If failures or incorrect behavior occur when working with the VAT offset notification in 1C, in most cases the solution involves installing patches (fix updates) for the…
Configuring NCA Layer alongside CryptoPRO on the server
Yes, NCA Layer can be configured on a terminal server to work in parallel with CryptoPro (used for the Russian signature service), without conflicts between them. How it is done…
Automatic filling of NU (Tax Accounting) in 1C documents
To have the tax accounting (TA) indicator set automatically in 1C:Accounting for Kazakhstan documents, you just need to enable the corresponding parameter once in the user's…
How to find the reason for rejection of an ESF IS notification
The reason for the error is visible directly on the ESF IS website — you need to open the specific notification and view the rejection details on the corresponding tab. How to do…
How to find deductions for writ of execution in 1C
If deductions under writs of execution are not displayed in the "Salary" tab in 1C:Accounting for Kazakhstan, the issue is most often in the display settings: by default, the…
Data not displayed in FNO 300: check the configuration of sales and receipt types
The reason why data does not pull into form 300.00 is usually rooted in the fact that in the directories of sales types and receipt types, the declaration line codes are not set…
Unable to submit Form 200 in IS NA: possible causes
If form 200 has been generated but is not being sent, there are usually two reasons: the form is not fully filled out, or the EDS key has expired. Check both options — this is the…
Form 300: Appendix 300.04.А (import with VAT offset) is not displayed
If Appendix No. 4.A does not appear or works incorrectly in the Form 300 declaration for goods imported with VAT paid by the offset method (cabinet No. 3), the reason is most…
Unable to accept or send ESF: what to do
If an ESF is stuck and won't accept or send, the cause is most often the EDS key or accumulated program cache. This is resolved by changing the EDS key and…
XML of corrected SNT does not upload in 1C
The problem is usually where and in which section you are trying to upload the document. If your СНТ is issued, but you are trying to import it in the section…
Critical error of the Kontragent extension: what to do
This is a significant error, and it needs to be fixed immediately — the extension must be disabled until an update is released.
The ESF tab is not displayed in the Accounting configuration
If the ЭСФ tab is not visible in the database, it simply means the corresponding function is not enabled in the program settings — this can be resolved quickly, without contacting…
NKT code is not filled in the ESF (ЭСФ)
The reason is that the automatic filling of GTIN codes option is not enabled — because of this, the system does not insert them into the nomenclature when generating the ESF.
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