What Happened
On the official platform GOV.KZ, a clarification was released reminding employees of the need to check their work record book and data on their work experience. The material is based on the norms of the Tax Code of the RK and related regulatory acts and is practical in nature: it helps citizens ensure that the information about their employment is recorded accurately and completely.
Today in Kazakhstan, information about employment is increasingly maintained electronically, so "checking the work record book" is not only about the paper document but also about reconciling records in electronic labor accounting services. Such reconciliation is especially important before changing jobs, applying for benefits, and planning for retirement.
Who It Concerns
The recommendation is relevant to a wide range of people:
- Employees under an employment contract — to ensure that the current employer has correctly registered their hiring and maintains records.
- Those changing jobs — when resigning and getting employed, it is important that records of transfers, hiring, and dismissal contain no errors.
- People of pre-retirement age — the completeness and accuracy of data on work experience directly affect future payments.
- Those applying for social benefits and allowances — some of them are calculated based on work experience and periods of employment.
Errors in records (incorrect dates, missed periods, typos in job titles or employer names) become more difficult to correct over time, so it is better to check the data regularly rather than at the moment when the document is urgently needed.
What to Check
When reconciling, pay attention to key elements of the records:
1. Personal data — the correctness of the surname, first name, patronymic, and other identification details.
2. Dates of hiring and dismissal for each place of work — they should follow without unexplained gaps and overlaps.
3. Name of the employer and position — compliance with the actual place of work.
4. Records of transfers and changes — transfers to another position, changes in working conditions.
5. Basis of the records — references to orders and directives, if they are indicated.
If you maintain both a paper work record book and electronic records, reconcile them with each other: discrepancies are a signal that you need to contact the employer or the relevant service for clarification.
What to Do If You Find an Error
The usual course of action is as follows:
- Contact the employer who made the disputed entry — both the current and former ones. The employer is usually responsible for the accuracy of the data they have entered.
- Prepare supporting documents — employment contract, orders, certificates, copies of previous records. They will help justify the correction.
- Document your request in writing so you have confirmation that you requested the correction.
- Use government electronic services to view information about your employment — they allow you to see recorded periods online and timely notice discrepancies.
If the employer has been liquidated or refuses to make corrections, the issue can be resolved by contacting the authorized bodies. For precise procedures and timelines, refer to the official clarifications on GOV.KZ and the norms of the Tax Code of the RK.
When to Check
It is optimal to reconcile data:
- when resigning and getting employed;
- once a year as a preventive measure;
- in advance, if you plan to apply for a pension, loan, or social benefits where confirmation of work experience may be required.
The sooner an error is detected, the easier it is to gather documents and restore the correct record while primary confirmations and contact with former employers are still available.
Frequently Asked Questions
Is it mandatory to maintain a paper work record book if there is electronic accounting? — Refer to the current rules and official clarifications on GOV.KZ: today, labor activity accounting is largely conducted electronically, but the approach to the paper document depends on the specific situation and employer.
How to check your employment records? — Reconcile the data in your paper work record book with the records in electronic government labor accounting services and clarify discrepancies with your employer.
Who corrects the error in the record? — Usually, the correction is made by the employer who made the disputed entry; you need to contact them with supporting documents.
What to do if the employer has been liquidated? — Gather all available supporting documents and contact the authorized bodies; clarify the course of action in the official clarifications and norms of the Tax Code of the RK.
Why check the data in advance? — Accurate information about work experience affects future payments and the issuance of benefits, and it is easier to correct an error while primary documents are still available.