How to reprint a check when it doesn't print
If the receipt didn't print, it can be printed again — there's no need to specially delete or re-issue the document. How to do it Find the required sales document (receipt) in the…
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Questions & answers
What to check when Form 100.00 fails to upload
Direct answer: most often the issue is resolved through the correct upload of Form 100.00 to ISNA — this is the stage where you should check the settings and procedure. What to do…
How to change a value across an entire document column at once in 1C
To avoid editing each row of a document's tabular section manually, you can change the value of an entire column with a single action — using the "Change selected" command. This…
Vacation compensation in ZUP: how holidays are accounted for
When calculating leave in ZUP, holidays falling within the leave period are not included in the number of leave days — they are counted separately, as holidays, and are not…
Payment order account won't change: solution via the Cash Flow Statement (ДДС) Article
If in a payment order in 1C:Accounting for Kazakhstan you cannot overwrite (change) the account, the reason most often lies in the Cash Flow Item (CF) — it is exactly what the…
Notice of VAT offset: error occurs when generating it
If failures or incorrect behavior occur when working with the VAT offset notification in 1C, in most cases the solution involves installing patches (fix updates) for the…
Configuring NCA Layer alongside CryptoPRO on the server
Yes, NCA Layer can be configured on a terminal server to work in parallel with CryptoPro (used for the Russian signature service), without conflicts between them. How it is done…
Automatic filling of NU (Tax Accounting) in 1C documents
To have the tax accounting (TA) indicator set automatically in 1C:Accounting for Kazakhstan documents, you just need to enable the corresponding parameter once in the user's…
How to find the reason for rejection of an ESF IS notification
The reason for the error is visible directly on the ESF IS website — you need to open the specific notification and view the rejection details on the corresponding tab. How to do…
How to find deductions for writ of execution in 1C
If deductions under writs of execution are not displayed in the "Salary" tab in 1C:Accounting for Kazakhstan, the issue is most often in the display settings: by default, the…
Data not displayed in FNO 300: check the configuration of sales and receipt types
The reason why data does not pull into form 300.00 is usually rooted in the fact that in the directories of sales types and receipt types, the declaration line codes are not set…
Unable to submit Form 200 in IS NA: possible causes
If form 200 has been generated but is not being sent, there are usually two reasons: the form is not fully filled out, or the EDS key has expired. Check both options — this is the…
Form 300: Appendix 300.04.А (import with VAT offset) is not displayed
If Appendix No. 4.A does not appear or works incorrectly in the Form 300 declaration for goods imported with VAT paid by the offset method (cabinet No. 3), the reason is most…
Unable to accept or send ESF: what to do
If an ESF is stuck and won't accept or send, the cause is most often the EDS key or accumulated program cache. This is resolved by changing the EDS key and…
XML of corrected SNT does not upload in 1C
The problem is usually where and in which section you are trying to upload the document. If your СНТ is issued, but you are trying to import it in the section…
Critical error of the Kontragent extension: what to do
This is a significant error, and it needs to be fixed immediately — the extension must be disabled until an update is released.
The ESF tab is not displayed in the Accounting configuration
If the ЭСФ tab is not visible in the database, it simply means the corresponding function is not enabled in the program settings — this can be resolved quickly, without contacting…
NKT code is not filled in the ESF (ЭСФ)
The reason is that the automatic filling of GTIN codes option is not enabled — because of this, the system does not insert them into the nomenclature when generating the ESF.
The Sales tab won't open — what to do
If the "Sales" tab doesn't work or won't open, the issue is most often accumulated program cache — it needs to be cleared, after which operation…
Basic deduction not applied for an employee: what to do
If an employee's basic deduction is no longer applied, a new deduction application must be entered and the old one correctly terminated.
How to configure the ЭЦП to avoid loading the key with every ЭСФ issuance
To prevent the system from requesting the EDS key every time when issuing an electronic invoice (ЭСФ), you need to link the key to the user once in the settings — then…
Error while sending VAT notification
This error most often occurs due to a discrepancy in the ESF amount: if the document amount in the 1C database differs from the amount already recorded on the server (IS…
The EAVR window disappeared and an error occurs when working with ESF
This problem is usually related to the use of the fresh version of 1C. In this case, you need to clear the cache and contact fresh support — this solves the problem.
What to do if the 1C database freezes and crashes
If the 1C database regularly freezes and crashes, the first thing to do is clear the program's cache. This is the most common cause of such failures, and it is quite…
Error: EDS key already in use when sending ESF
This error occurs when a session using the EDS key is stuck somewhere in the database, or the same key is already being used on the website (for example, on the ИС ЭСФ portal…
How to issue an ESF for a non-resident retroactively (for Q1)
To generate an ESF for a non-resident for a past period, you first need to create an invoice for VAT for a non-resident in 1C, and then based on it…
How to remove extra kopecks when calculating salary
Extra kopecks in salary appear due to the absence of a rounding setting for calculation results. This is solved by creating a document «Rounding Procedure…
OpenID authentication error when logging into 1C (IP, thin client)
This error appears if the username or password was entered incorrectly when logging into the database.
Why not all documents are visible in the implementation list
Most likely, the issue is the date filter enabled in the document list. If such a filter is set, the program shows only those sales that…
ESF fails to upload to the database — what to check
If electronic invoices are not being uploaded to the database, the cause is usually in the exchange parameter settings — they need to be checked and, if necessary…
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