Checked on release 3.0.74.2 "Accounting for Kazakhstan" (version 3.0).
The client calls: "Issue an act for diagnostics and replacement of the unit." You open "Sales (act, invoice)," start selecting the service — but it’s not in the list. Or it is, but VAT is calculated incorrectly, or income is posted to the wrong account. All of this can be fixed in one place — in the directory "ServiceServices". Here you set the service name, its income account, VAT rate, and unit of measurement just once. After that, the service automatically "pulls" the correct values into each act, and you won’t have to manually adjust the VAT amount.
Below is how to set up a service without errors and what it provides in transactions.
1. Purpose
The directory stores a list of services that your organization provides to clients (repair, diagnostics, maintenance, consultations, etc.). An element of the directory is a "template" for the service: name, unit of measurement, income account, VAT rate. You select the service in sales documents, and its settings automatically populate the transactions and the electronic invoice (ESF).
2. Where to find
- Through the section: "Directories" (or "Sales") → "Goods and Services" / "Nomenclature" → folder "Services". In the standard delivery, service items are placed in a separate directory or group.
- Directly via the navigation link. Copy the line below, then in 1C: Main Menu (☰) → "File" → "Open" is not suitable — use "Service" → "Go to navigation link" (or the link input field in service processing) and paste:
e1cib/list/Directory.ServiceServices
A complete list of directory elements will open. The button "Create" — new service, "Create group" — folder for grouping.
2a. How to know your release
"Help" → "About the program" (icon ☰ in the upper right corner → "About the program"). In the opened window: at the top — platform version (for example, 8.3.24.xxxx), below — "Accounting for Kazakhstan, version 3.0 (3.0.74.2)". The first digits indicate the version, the long number is the configuration release. The instructions are relevant for release 3.0.74.2; in other releases, field names may differ slightly.
3. How to fill
Open the directory and click "Create". Fill in from top to bottom.
| Field | Purpose and what happens in case of error | Mandatory |
|---|---|---|
| Name | Short name of the service that the client sees in the act and ESF ("Equipment Diagnostics"). If written unclearly — the client won’t understand what they are paying for and will return the act. | Yes |
| Full name | Expanded name for printed forms and contracts. If empty — the short name will be used in documents. | No |
| Belongs to group | Folder of the directory. Needed only for convenience of search. Does not affect accounting. | No |
| Type of nomenclature / Type | Specify "Service". This is a key field: the service does not have inventory accounting and balances. If mistakenly set to "Goods," the program will require inventory write-off — the act will not be processed. | Yes |
| Unit of measurement | Usually "service", "pcs", "hour", "n/hour". Affects quantity and calculation of amount (price × quantity). An error in the unit — incorrect amount in the act. | Yes |
| VAT rate | 16 % for taxable services (2026 rate), "No VAT" — if you are not a taxpayer or the service is exempt. This is where most errors occur: they leave the old rate — and the VAT amount in the act will not match the client's calculation. | Yes |
| Nomenclature group | Analytics of income on account 6010 (by types of activities). Needed for revenue analysis and for declaration. If not filled — income will "merge" into a general pile. | Desirable |
| Accounting accounts (income account) | Usually 6010 "Income from sales of products and services". Set here or in the register "Nomenclature accounting accounts". An error — income will go to the wrong account, distorting the reporting. | Yes |
| Article / Code | Internal code of the service for quick search. Does not affect accounting. | No |
| HS Code / sign for ESF | Usually not filled for services (SNT for services is not issued). Fill only if required by specifics. | No |
After filling, click "Save and close". The service is immediately available for selection in documents.
Tip. It is more convenient to set the income account and VAT rate through the register "Nomenclature accounting accounts" — then the settings will be applied to the entire group of services at once.
4. Example with transactions
Situation. You provided the client LLP "Client" with the service "Diagnostics and Adjustment of Equipment" for 100,000 ₸ without VAT. The organization is a VAT payer, the rate is 16 %.
Step 1. The service "Diagnostics and Adjustment of Equipment" is registered in the directory: type — "Service", unit of measurement — "service", VAT rate — 16 %, income account — 6010.
Step 2. You create the document "Sales (act, invoice)", type "Services". In the table part, you select this service, quantity 1, price 100,000 ₸.
Calculation:
- Cost of service: 100,000 ₸
- VAT 16 %: 100,000 × 16 % = 16,000 ₸
- Total amount due: 116,000 ₸
Step 3. Process the document. The following transactions are formed:
| Dr | Cr | Amount, ₸ | Content |
|---|---|---|---|
| 1210 | 6010 | 100,000 | Income from the service rendered is reflected (Accounts Receivable from the client) |
| 1210 | 3130 | 16,000 | VAT accrued payable as part of the client's debt |
Total on debit 1210 — 116,000 ₸ (this is how much the client owes). On account 6010 — income 100,000 ₸, on 3130 — VAT payable 16,000 ₸.
Step 4. Based on the sale, you issue an ESF (electronic invoice) for 116,000 ₸ and send it to the ESF information system.
Payment from the client will be reflected in a separate document "Receipt to the bank account": Dr 1030 Cr 1210 — 116,000 ₸.
For a pure service, the cost is usually not written off (there is no goods). If the service includes material costs, they will be written off in a separate transaction Dr 7010 Cr 1330.
5. Types (categories) of elements
The directory itself does not create transactions — it sets the "behavior" of the service in documents. Practically, you use the following configuration options:
- Taxable service (VAT 16 %) — standard service for VAT payers.
- Service without VAT — if the organization is on a simplified tax system/not a taxpayer or the service is exempt (Article 394 of the Tax Code of the RK).
- Service at zero rate (0 %) — for export of services, where applicable.
- Internal service — for use in own activities (income account is not selected).
6. What is formed when using
The directory element itself does not create transactions and movements upon recording — this is normal for a directory. Movements are formed by documents in which the service is selected:
- Accounting entries — when processing sales (see example): Dr 1210 Cr 6010, Dr 1210 Cr 3130.
- Register "VAT on sales" / "Sales turnover" — for VAT declaration (form 300.00) and turnover accounting.
- Register "Sales" — for revenue analysis by nomenclature groups.
- Electronic documents: based on sales — ESF in the ESF information system. SNT for services is not issued (a delivery note is only needed for goods).
7. Printed forms
From the sales document where the service is selected:
- Act of completed works (services rendered) — form R-1 / standard act.
- Invoice to the customer.
- Invoice (paper equivalent) — if necessary.
- ESF — electronic form from the ESF information system.
- Universal transfer document / sales receipt — as needed.
From the directory itself, you can print a list of services (button "Print" → list) and a price list when using the document "Setting prices for nomenclature".
8. Common errors
"Nomenclature type does not match type 'Service'" / the document requires inventory write-off. → In the service card, the field "Nomenclature type/Type" is set to "Goods". Change it to "Service" and reprocess the document.
"Nomenclature accounting accounts are not filled" when processing the act. → The income account is not specified. Open the service → register "Nomenclature accounting accounts" → specify 6010 (and VAT account 3130).
"VAT amount in the document does not match the data of the counterparty". → The service has a rate of 12 % (outdated) instead of 16 %. Correct the VAT rate in the card and reissue the act and ESF.
"The directory element is used in documents and cannot be deleted directly". → You cannot delete a service that has transactions. Mark it for deletion (do not delete physically) or disable it by setting the sign "Not active," if available.
Duplicate services in the list. → The same service was entered twice with different accounts. Merge: mark one for deletion, replace the link in documents using "Search and delete duplicates".
9. FAQ
Is this a document or a directory? Directory. It stores "cards" of services. Transactions are made by documents (sales, act), in which you select the service from this directory.
What VAT rate should be applied in 2026? For taxable services — 16 %. The rate of 12 % applies to past periods and should not be used in new cards.
Which account does the income from the service go to? To 6010 "Income from sales of products and services". VAT payable — to 3130, client debt — to 1210.
Is it necessary to issue SNT for the service? No. SNT (delivery note for goods) is issued only for goods. For services, an ESF is issued.
Can a service be created without VAT? Yes. Set the VAT rate to "No VAT" — this is for non-payers or exempt operations. Then the act will only show Dr 1210 Cr 6010.
How to set a default price for the service? Through the document "Setting prices for nomenclature": select the service and specify the price. It will be automatically filled in the act.
Why is the quantity × price not calculated in the act? Check the unit of measurement in the card. For hourly services, set "hour"/"n/hour"; otherwise, the quantity will be incorrect.
Can a service be deleted if it is no longer provided? Physically — only if there are no documents for it. Usually, the service is marked for deletion or disabled to preserve the history of transactions.
How to distribute services by types of activities for reporting? Fill in the field "Nomenclature group" — income on account 6010 will be grouped in analytics, which is convenient for declarations and management reports.
10. Related documents
The service from the directory is selected in:
- "Sales (act, invoice)" — type "Services" / "Act of completed works" — the main document of income.
- "Invoice to the customer".
- "Setting prices for nomenclature" — to set the price list.
- "Retail sales report" — in retail.
Based on the sale with the service, the following are entered:
- ESF (electronic invoice) → in the ESF information system.
- "Receipt to the bank account" / "Cash receipt" — client payment (Dr 1030 Cr 1210).
- "Adjustment of sales" — when correcting the amount or returning.
How to know your release: ☰ → "Help" → "About the program" — there you will find the platform version and configuration release.
The material is prepared for "Accounting for Kazakhstan", version 3.0, release 3.0.74.2. In other releases, specific field and register names may differ.