Checked on release 3.0.74.2 "Accounting for Kazakhstan" (version 3.0).
Monday morning. The director writes: "Where is the sales report? I receive it every week by email?" You definitely set up the automatic mailing — it should have been sent at 9:00. Did it go out or not? You can't check the director's mailbox, and there's no time to guess. You open the report "Report Mailing Control" — and in five seconds you see: the mailing worked, but the email did not go out because the password for the email account was lost. This report is exactly what you need for such situations.
1. Purpose
"Report Mailing Control" is a service report. It shows the history of automatic report mailings (via e-mail, to a network folder, or FTP): when the mailing was launched, to whom it was sent, and how it ended — successfully or with an error. This is not an accounting document: it does not post anything and does not create entries, but only reads the log of already occurred mailings.
2. Where to find
Two ways.
- Through the section: "Administration" → "Print Forms, Reports, and Processes" → "Report Mailings". Next to the list of configured mailings, there is a command to open the control report. The mailings themselves are configured right here (the "Report Mailings" directory).
- Through reports: "Reports" → group of service/administrative reports → "Report Mailing Control".
The fastest way to open the object is through the navigation link. Main menu (icon at the top left) → "Service" → "Go to Navigation Link" (or hotkeys for link navigation), paste:
e1cib/list/Report.MailingControl
2a. How to find out your release
"Help" → "About the Program". In the opened window, you will see the platform version (for example, 8.3.xx) and the configuration version — this is the release, "Accounting for Kazakhstan", version 3.0, release 3.0.74.2. The instructions are written for it. If your release is older or newer — the location of commands may differ slightly, but the logic of the report remains the same.
3. How to fill out (configure) the report
You do not "fill out" the report like a document — you set the selection parameters and then click "Generate". Key fields.
| Field | Purpose and what will happen with an incorrect value |
|---|---|
| Period (mandatory) | The boundaries for which we look at the history. If you set too narrow a period (only today), you will not see yesterday's failed mailing and will think that everything is fine. Set with a margin — a week/month. |
| Mailing | Filter by a specific mailing setup. Empty — will show all mailings. Convenient when there are many mailings, and you are dealing with just one. |
| Status (Result) | Filter by outcome: "Completed Successfully" / "Completed with Error" / "Not Executed". Set to "With Error" — you will immediately see only the problems without scrolling through successful launches. |
| Recipient | Filter by recipient (e-mail, user, folder). Helps when one specific person is complaining. |
| Delivery Method | E-mail, network directory, FTP. Filter if the mailing is sent through several channels and only one has failed. |
After configuring, click "Generate". The report will build a table: date and time of launch, name of the mailing, recipient, delivery channel, status, error text (if any).
The only mandatory field here is Period — without it, the report will not understand what interval to build the data for. The other fields are filters: they can be left blank.
4. Analyzed Example
Situation. You have set up the mailing "OSV to the Director": every Monday at 09:00 the report "Turnover and Balance Statement" is sent to director@company.kz. Today is Monday, and the director says the email is missing.
What to do.
- Open "Report Mailing Control".
- Period: from last Monday to today.
- Mailing: "OSV to the Director". Click "Generate".
What you see in the table:
| Date/Time | Mailing | Recipient | Channel | Status | Error |
|---|---|---|---|---|---|
| 30.08.2026 09:00 | OSV to the Director | director@company.kz | Completed Successfully | — | |
| 06.09.2026 09:00 | OSV to the Director | director@company.kz | Completed with Error | SMTP: 535 Authentication failed |
The diagnosis is obvious: last Monday went out, today — did not, the reason is in the authentication of the mail server (the password for the account was changed, but it was not updated in 1C).
What to do next: "Administration" → "Organizer" → "System Account Settings" (or the account linked to the mailing) → enter the current password → "Check Sending". Then open the mailing "OSV to the Director" and click "Execute Now" to resend the email without waiting for next Monday. Generate "Report Mailing Control" again — a new line with the status "Completed Successfully" confirms that the email has been sent.
About entries. There are none here and cannot be: this is a report on technical delivery, it does not affect accounting. It does not create any records in accounts (neither 1210, nor 1030, nor 3130). If you expect movements in accounts from it — you have confused the object: for entries, go to accounting documents, not to mailing control.
5. Types of Operations
There are no separate "types of operations" like in a document; however, in essence, it covers several control scenarios:
- Email Delivery Control — the most common: the email was sent/not sent, to whom, with what error.
- Network Folder Upload Control — the mailing saves the report file to the directory; the report will show whether the file was recorded or not.
- FTP Upload Control — the same for the FTP channel.
- Scheduled Task Control — whether the scheduled mailing task worked at the designated time or "Not Executed" (for example, the server was turned off).
6. What is generated upon execution
It is important not to confuse the report and the mailing itself.
- "Report Mailing Control" (what you open) — does not generate anything. It only reads the log of mailing executions and displays it on the screen. No entries, no movements in registers, no electronic documents.
- Electronic documents of the RK (ESF in the ESF IS, SNT) are not created and have no relation to it — these are different subsystems. ESF and SNT are issued from sales/purchase documents, not from here.
- The data for the report is taken from the service log (register) of mailing executions, where the mailing writes a line every time it triggers: date, recipient, result, error text. If the log is empty (the mailing has never been launched) — the report will be empty, and this is normal.
7. Print Forms
There is no separate "print form" with details like in an invoice; this report itself is a generated table. What you can do with it:
- Print the generated table (button "Print" / Ctrl+P) — to get a paper/PDF delivery protocol.
- Save the result to a file: Excel (.xlsx), spreadsheet document (.mxl), PDF — through "Save As...". Convenient to attach to a memo "why the report did not arrive".
- Send the result by email directly from the report form.
8. Common Errors
"SMTP: 535 Authentication failed" / "Authorization error on the server" The password or login for the email account has been lost. Update the password in the account settings ("Administration" → "Organizer"), click "Check Sending", then "Execute Now" in the mailing.
"Failed to connect to the server" / "Timeout" No network, SMTP port (25/465/587) is closed, or the server address is incorrect. Check the address and port of the outgoing mail server, and the availability of the internet on the machine where the mailing is executed (for server databases — on the 1C server).
Status "Not Executed" The scheduled mailing task did not run: a session was not opened in the file database at the designated time, or the task is disabled. Check the mailing schedule and — for server databases — whether the scheduled tasks are enabled; for file databases, the mailing will only work when the 1C session is running.
"Recipient not filled" / email sent "to nowhere" The mailing setup does not specify or incorrectly specifies the address. Open the mailing itself, check the list of recipients and the correctness of the e-mail.
The report is empty, although the mailing is set up Most likely, a too narrow period or an extra filter has been set (for example, status "With Error", but there were no errors). Expand the period, remove the filters, and generate again.
The file did not save to the folder — "Access Denied" The user/server does not have rights to the network directory, or the path is inaccessible. Check the rights to the folder and that the path is visible from the machine where the mailing is executed.
9. FAQ
Q: Is this a report or a document? Does it create entries? A: This is a service report. It does not create entries or movements in accounts — it only shows the history of mailing deliveries.
Q: How does "Report Mailing Control" differ from the "Report Mailing" itself? A: "Report Mailing" is a setup (what, to whom, when, and how to send). "Report Mailing Control" is a log of results: whether the setup worked or not.
Q: The mailing did not go out. How to resend it without waiting for the schedule? A: Open the required mailing in the "Report Mailings" list and click "Execute Now". Then generate the control again — a new line with the status will appear.
Q: Why is the status "Not Executed"? A: The scheduled task did not start at the designated time. In file databases, this happens when 1C was closed; in server databases — when scheduled tasks or the mailing itself are disabled.
Q: Can I see what exactly was sent to the recipient? A: The report shows the fact and result of delivery, the recipient, and the channel. The actual attachment is stored in the mailing setup — which report and in what format was sent can be seen there.
Q: How to quickly find only failures? A: In the "Status" filter, select "Completed with Error". Only problematic lines with error text will remain.
Q: Is the report related to sending ESF and SNT to government agencies? A: No. ESF (IS ESF) and SNT are issued from sales/purchase documents in their subsystem. "Report Mailing Control" is about internal report mailings via e-mail/to a folder/on FTP.
Q: For what period does it store data? A: As long as there are records in the mailing execution log. Set the necessary boundaries in the "Period" field — if there is no data for it, the report will be empty.
Q: Why is the report empty, although emails were definitely sent? A: Check the period and filters. Often the reason is a narrow period or a remaining filter for a specific mailing/status. Remove the filters and generate again.
Q: Who should have access to this report? A: Usually the administrator or the person responsible for automatic mailings. Rights are set in access profiles: access to the report mailing subsystem.
10. Related Objects
- "Report Mailings" (settings directory) — the primary object: without a configured mailing, there is nothing to control. This is where "Report Mailing Control" gets its data from.
- Email Account ("Administration" → "Organizer" → "System Account Settings") — the success of e-mail delivery depends on it; most errors in the report are resolved here.
- Scheduled and Background Tasks — the mechanism that triggers the mailing on schedule; the status "Not Executed" is analyzed through them.
- The reports themselves that are sent (OSV, sales report, regulated forms, etc.) — what is included in the mailing.
How to find out your release
"Help" → "About the Program": it specifies the version of the 1C:Enterprise platform and the configuration release. If it differs from the one mentioned below, the names of commands and the location of menu items may vary slightly.
The guide is prepared for "Accounting for Kazakhstan", version 3.0, release 3.0.74.2.