Direct answer: if the deduction is no longer applied to an employee, most likely a "Deduction Termination" document was previously entered in the payroll system. This document takes effect "by default", but it is not displayed anywhere in the employee's card — so its presence is easy to overlook, and you may waste time looking for the cause in the wrong place.
What to do:
1. Check whether a "Deduction Termination" document has been entered for this employee. It is precisely this document that blocks the application of the deduction, even if everything else looks correct.
2. Since this document is not visible in the employee's card, you need to search for it separately — through the document log, where such deduction-related operations are recorded.
3. If the document is found and the deduction was terminated by mistake, it needs to be cancelled or corrected so that the deduction starts being applied again in the calculation.
Frequently Asked Questions
Why did the deduction disappear with no visible reason in the employee's card?
Because the "Deduction Termination" document is not displayed visually in the card — this is a feature of the program. Information that the deduction has been terminated is stored in the document itself, not in the employee's personal data, so a quick glance at the card won't reveal the cause.
How can you tell that this particular document affected the calculation?
If no other obvious reasons are found (the application has expired, the conditions for the deduction have changed, etc.) and the deduction still isn't being calculated, the first thing to check is whether a "Deduction Termination" document exists in the database.
Can such a document be cancelled?
Yes, if it was entered by mistake, it needs to be found and corrected or cancelled — then the deduction will start being taken into account again in the next payroll calculation.