The query “1C Sapa” usually refers to 1C-Sapa, a company that sells, implements, and supports 1C solutions in Kazakhstan. An accountant can contact the company to update or configure a database, connect services, migrate data, arrange cloud access, and receive training. The company has operated since 1997, serving clients in Almaty and remotely throughout Kazakhstan.
What 1C-Sapa Offers Accountants in Kazakhstan
Its main areas of activity are the sale and implementation of 1C software, support under a 1C:ITS agreement, and the configuration and updating of information databases. Its specialists also connect services for electronic invoices, electronic document management, electronic shipping documents, online cash registers, filing reports, and product labeling.
This may be useful to an accountant for several typical tasks:
- migrating to new software or a new configuration edition;
- updating a standard database;
- configuring data exchange between accounting software and solutions for trade, retail, payroll, or small business management;
- migrating directories, balances, and other data;
- configuring user permissions;
- connecting electronic invoices and electronic certificates of completed work;
- organizing remote work;
- checking the technical condition of a database;
- customizing reports.
In 2026, before an update or implementation, it is important to make sure that the configuration in use supports the operations mandatory for the organization and the preparation of the applicable electronic documents. In particular, the obligation to issue an accompanying consignment note for goods arises for transactions involving goods included in the list established by the authorized body. When such goods are moved, sold, or shipped within Kazakhstan, an ACN must be issued no later than the start of the movement, sale, or shipment; when importing them from an EAEU member state, it must be issued before crossing the State Border of Kazakhstan (Article 179 of the Tax Code of the Republic of Kazakhstan). When contacting the company, it is useful to immediately specify the configuration, its edition, the platform version, and which documents or reports require configuration.
If an organization uses a modified database rather than a fully standard one, an update may require a preliminary analysis. Customizations can affect the procedure for installing a new release, so the accountant should agree in advance on backup creation, testing, and verification of key operations after the update.
1C-Sapa in Almaty: Contact Details and How to Request Services
The sales office is located in Almaty at: 58 Kashgarskaya St. The stated business hours are daily from 9:00 to 18:00. The company can be contacted by phone or WhatsApp at +7 (700) 221-70-55, or by email at sales@1c-sapa.kz.
The company states that it can work remotely with clients throughout Kazakhstan. It uses the cloud-based 1C:Fresh service and remote connection through 1C-Connect for this purpose. Therefore, an in-person visit to the office is not required for every task: in some cases, an update, consultation, or diagnostics can be arranged remotely.
Before contacting the company, an accountant should prepare:
- the software name and configuration edition;
- a description of the error or required result;
- information on whether there is a 1C:ITS agreement;
- the number of databases and users;
- a list of the integrations and equipment in use;
- the desired completion timeframe.
Passwords, backups, and personal data should not be sent through unsecured channels without first agreeing on a secure transfer method. Before work begins, it is also useful to clarify who will create the backup and how the result will be verified.
Sapa 1C: Cost of Support, Services, and Training
The price depends on the type of task and the support terms. The services page lists two price categories: for clients with an ITS Econ agreement or higher, and for clients with ITS Prof without included hours or clients of another partner.
For example, updating a standard database by one release, with a duration of one hour, is listed at 22 765 or 29 725 tenge. Installing the platform, with a duration of 30 minutes, costs 11 390 or 14 870 tenge. The same prices are listed for installing or reinstalling a license and for configuring electronic invoices or electronic certificates of completed work.
Configuring standard data exchange between empty Accounting and Trade Management, Payroll and HR Management, Retail, or Small Firm Management databases is estimated at one hour and costs 22 765 or 29 725 tenge. When data migration is involved, this work is estimated at five hours, and the stated cost is 113 825 or 148 625 tenge.
Connecting 1C:Webkassa is estimated at two hours and costs 45 530 or 59 450 tenge. Configuring a label or receipt printer, data collection terminal, scanner, scales, or magnetic cards is estimated at one hour and is listed at 22 765 or 29 725 tenge.
The prices on the website are for reference: the final amount is confirmed by a manager. The implementation cost is determined after clarifying the scope of the tasks, the number of users, the set of modules, customizations, and integrations. The initial consultation is stated to be free of charge.
The query “1C Sapa courses” refers to training at 1C Training Center No. 5. The company offers training for users and employees on working with 1C software, including online courses. Before enrolling, you should clarify the course curriculum, class format, required initial skill level, schedule, cost, and the specific configuration covered by the training. It is particularly important for an accountant to compare the course content with the software edition actually used by the organization.
Frequently Asked Questions
What is 1C-Sapa? — It is a Kazakhstani company engaged in the sale, implementation, and support of 1C software, connection of services, database configuration, and user training.
Where can I find the contact details for 1C-Sapa in Almaty? — The sales office is located at: 58 Kashgarskaya St., Almaty. Phone and WhatsApp: +7 (700) 221-70-55, email: sales@1c-sapa.kz.
Can I order 1C support outside Almaty? — Yes, the company states that it works remotely throughout Kazakhstan. The available service format depends on the task and is agreed upon when submitting a request.
Does 1C-Sapa offer courses for accountants? — Training is provided at 1C Training Center No. 5, and online courses are available. The current curriculum, schedule, and cost should be confirmed with the company.
How can I find out the final cost of the services? — The prices on the website are for reference. To obtain a calculation, you need to provide the configuration, database condition, scope of the task, number of users, and whether there is a 1C:ITS agreement, after which a manager will confirm the cost.
Sources
- 1C-Sapa and Slava KVC — implementation, support, and 1C services in Kazakhstan
- 1C services: updates, configuration, data migration, and equipment
- Tax Code of the Republic of Kazakhstan, Article 179 — monitoring compliance with the procedure for issuing accompanying consignment notes for goods.