How to find the reason for rejection of an ESF IS notification
The reason for the error is visible directly on the ESF IS website — you need to open the specific notification and view the rejection details on the corresponding tab. How to do…
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Other errors & failures83
Unable to submit Form 200 in IS NA: possible causes
If form 200 has been generated but is not being sent, there are usually two reasons: the form is not fully filled out, or the EDS key has expired. Check both options — this is the…
Critical error of the Kontragent extension: what to do
This is a significant error, and it needs to be fixed immediately — the extension must be disabled until an update is released.
Error while sending VAT notification
This error most often occurs due to a discrepancy in the ESF amount: if the document amount in the 1C database differs from the amount already recorded on the server (IS…
The EAVR window disappeared and an error occurs when working with ESF
This problem is usually related to the use of the fresh version of 1C. In this case, you need to clear the cache and contact fresh support — this solves the problem.
Error: EDS key already in use when sending ESF
This error occurs when a session using the EDS key is stuck somewhere in the database, or the same key is already being used on the website (for example, on the ИС ЭСФ portal…
OpenID authentication error when logging into 1C (IP, thin client)
This error appears if the username or password was entered incorrectly when logging into the database.
Error "Organization code not specified in the banking system": how to fill in the code
This error means that in the organizations reference book, your organization's code for the specific bank is not filled in, and it simply needs to be added.
Why the IIT (Individual Income Tax) and the amount payable change when calculating salary
Incorrect IPN calculation caused by a wrongly set tax deduction application date for an employee: it was not set from the hire date.…
Error: Timeout exceeded when connecting to 1cfresh.kz
This error means that the connection between the server and the client was interrupted. The problem is not on the user's side, but is related to the availability or…
Selling currency at a bank: why you cannot choose the currency agreement
When selling currency in 1C, the settlement account must be in tenge — a foreign currency account (e.g., a ruble account) will not work here and cannot be selected.…
How to verify correct completion of lines for IP in Form 200
If in doubt whether the program correctly fills in the items of Form 200 for an individual entrepreneur, first use the built-in…
Auto-entry of EDS password when sending ESF: why it cannot be remembered for the session
Direct answer: this feature is currently not available. Previously, there was auto-authorization via a digital signature (EDS) key, which allowed not re-entering the password when…
Error: turnover amount exceeds document amount when sending notification of VAT offset
The cause of this error is a discrepancy in amounts between the receipt document, the invoice (SF), and the electronic invoice (ESF). When creating the SF and ESF…
Authentication Error When Logging into 1C
If 1C returns an authentication error and won't let you into the database, the most common reason is simple — an incorrect or outdated password is being used. The solution is to…
Problem with sending ESF notification: why one notification is not sending
If one of the notifications is not being sent, it is most likely not due to an error or failure, but because two notifications were created for this ЭСФ — and one of them is…
Error "Cannot read properties of undefined (reading 'length')" when generating the Subconto Analysis report
This error is usually caused by accumulated cache and is resolved by clearing it.
Why does the system count 18 working days in May instead of the correct number
The discrepancy arises not because of an error in the production calendar, but because the program, when calculating working days, primarily relies on…
Error when generating a notification on offsettable VAT in 1C
If an error appears when trying to create a notification for creditable VAT in 1C — it is highly likely related to the user's access rights. The roles assigned to your…
Error: Virtual Warehouse Item when issuing ESF: first issue SNT
If the system shows a "virtual warehouse goods" mark when submitting an ESF, it means that an SNT must be issued before the electronic invoice…
Error: Organization code is not filled in the banking system when exporting a SWIFT file
The reason for the error is that the organization codes in the banking system are not filled in the organization card, so 1C cannot generate the SWIFT file correctly.
IIN Does Not Match Certificate Error When Issuing ЭСФ
The cause of this error is a discrepancy between the IIN specified in the employee's individual card in the program and the IIN embedded in the electronic digital signature…
Error: insufficient nomenclature when posting a document, although the item is listed in the balances
The reason is that the document is not being processed not due to an actual shortage of goods in the warehouse, but due to a discrepancy in accounting accounts between the…
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