--- title: "Reference Guide \"Interaction Bookmarks\" in 1C:Accounting for Kazakhstan 3.0 — What Is It and Why Is It Needed" country: KZ lang: en author: Сапа Т.И. (https://buhgpt.kz/authors/sapa-ti) date: 2026-09-07 canonical: https://buhgpt.kz/suraqtar/spravochnik-zakladkivzaimodeystviy-v-1s-buhgalteriya-dlya-en source: BuhGPT --- # Reference Guide "Interaction Bookmarks" in 1C:Accounting for Kazakhstan 3.0 — What Is It and Why Is It Needed > **TL;DR:** Checked on release 3.0.74.2 "Accounting for Kazakhstan" (version 3.0). You are actively communicating with a counterparty: emails, calls, meetings accumulate in the "Interactions" section by the dozens. The necessary email ("that act where the amounts differ") has to be search --- Checked on release 3.0.74.2 "Accounting for Kazakhstan" (version 3.0). You are actively communicating with a counterparty: emails, calls, meetings accumulate in the "Interactions" section by the dozens. The necessary email ("that act where the amounts differ") has to be searched for each time through filtering. To avoid searching again, you click the "Add to bookmarks" button in the interactions list — and an item in the directory "BookmarksInteractions" is created. This is your named "shelf," which you can return to with one click. You almost never open the directory manually — it is filled automatically when you work with correspondence. First and foremost, so you don't have to search for this at the end: this is a service (technical) directory. It does not participate in accounting. There are no postings, no movements in accounting registers, no VAT, no electronic invoices (ESF)/SNT, and no printed forms. Rates and accounts of the RK (VAT 16%, MRP 4,325 ₸, etc.) have no relation to it — it is a navigation tool for correspondence, not a tax calculation tool. Everything else below is about how to use it correctly. 1. Purpose The directory stores personal bookmarks (quick links/filters) for interactions — emails, calls, meetings, scheduled contacts, and their subjects. A bookmark is a saved quick access to the necessary thread of correspondence, tied to a specific user. The goal is one: to instantly return to an important chain of interactions without setting the filter again. 2. Where to find The usual way is through the correspondence subsystem itself, not through the directory: - Sales / Purchases → Interactions (or the "CRM/Interactions" section if it is separated) → a list of emails, calls, and meetings will open. - In the list, highlight the desired row and click "Add to bookmarks" (the flag/star icon on the command panel or the item in the "More" menu). The bookmark appears in the navigation panel on the left. You can open the directory directly (for viewing/cleaning) through the navigation link. Menu "Service" (Functions for technical specialist) / "File" → "Go to navigation link" and paste: e1cib/list/Directory.BookmarksInteractions There is usually no item in the regular "Sections" menu for the directory — it is a service directory. 2a. How to know your release "Help" → "About the program" (or the "i" icon in the upper right corner). In the opened window, you will see the platform version (for example, 8.3.24.x) and the configuration release — "Accounting for Kazakhstan, version 3.0 (3.0.74.2)". This instruction refers specifically to release 3.0.74.2. 3. How to fill In regular work, you do not fill in the card manually — the bookmark is created by a button from the interactions list. However, it is useful to know the composition of the fields if you open the item directly. Field Purpose and what happens in case of error Name (mandatory) The text of the bookmark that you see in the panel. By default, the subject of the email/name of the subject is inserted. If left empty, the bookmark will become nameless, and it will be impossible to find it. Give it a clear name: "Acts of LLP Alatau — dispute over the amount". Owner (mandatory) The user to whom the bookmark belongs. Automatically filled by the current user. This is a personal bookmark — a colleague cannot see it. If you change the owner manually, the bookmark will "move" to another user, and you will lose it from your panel. Subject / object of interaction (mandatory for a working bookmark) What exactly the bookmark refers to: a specific interaction or subject (thread of correspondence, transaction, topic). An empty link = a bookmark leading "nowhere". Order / position Determines the position of the bookmark in the list of the panel. Changed by dragging. Affects only convenience, not the data. Deletion mark Service indicator. Set when you delete the bookmark from the panel. Mandatory for a meaningful bookmark — Name, Owner, Subject. The rest is service-related. 4. Analyzed example A real situation. The counterparty LLP "Alatau" sent an act of completed work for 896,000 ₸ with VAT 16% (VAT in the act — 123,586 ₸), while in your database for the same period, it shows 840,000 ₸. While you are figuring it out, the correspondence goes on for weeks: an email with the act, your response, a scan of the reconciliation, a call from the accountant. What you do: - In the Interactions section, find the email from LLP "Alatau" with the act. - Click "Add to bookmarks". The program creates an item in the directory: Name = "Dispute over the act of LLP Alatau (896,000 vs 840,000)", Owner = your user, Subject = this email (the entire thread of correspondence). - Now a bookmark line has appeared in the left panel. One click — and you are in the needed chain, without filters. What this gives in terms of money: nothing directly. The bookmark is navigation. And you will close the dispute with accounting documents. For comparison — how a correct act for 896,000 ₸ will be reflected if you agree with the counterparty's amount (this is done in "Receipt of Goods and Services," NOT in this directory): Debit Credit Amount, ₸ Content 7211/8410 3310 772,414 Cost of services excluding VAT 1420 3310 123,586 VAT 16% to be credited 3310 1030 896,000 Payment from current account These postings are generated by the receipt document. The directory "BookmarksInteractions" does not create any of them — it just helped you quickly find the email from which you entered the correct amount. 5. Types of operations The directory does not have separate "types of operations" — it is not a document. Functionally, bookmarks can be: - Bookmark for a specific interaction — a link to one email/call/meeting. - Bookmark for a subject — a link to the entire thread (correspondence on the topic/transaction). - Service/system bookmark — predefined items in the panel ("My affairs," "Unread," etc.) that cannot be deleted. 6. What is formed when recording - No postings. The directory does not post, does not create movements in accounting registers. - No electronic documents (ESF, SNT). They are generated from sales/receipt documents, not from here. - When recording, only the record of the directory itself is created/changed and the navigation panel of interactions for the current user is updated. The bookmark does not move any tax or accounting registers. 7. Printed forms No printed forms. The bookmark cannot be printed — it is an interface element, not a primary document. You need to print the original interaction (for example, an email) or the accounting document entered based on the correspondence. 8. Common errors - "Field 'Name' is not filled" — when trying to save an empty bookmark. Enter a clear name. - "Owner: value not filled" — rarely, when manually creating an item. Specify your user (usually filled automatically). - "Bookmark disappeared from the panel" — most often, you changed the owner or marked it for deletion. Open the directory via the navigation link, remove the deletion mark, check the owner. - "Link leads nowhere" / nothing opens when clicked — the subject of the bookmark (email) has been deleted from the database. Delete such a bookmark — it is already useless. - "No access to interactions" — not an error of the directory, but of rights: the "Interactions" section is not included in the user role rights. Contact the administrator. 9. FAQ (see the Q&A block below — it matches this section) Does this directory affect accounting, taxes, or reports? No. It is a navigation tool for correspondence. It does not affect postings, VAT, individual income tax, or reporting in any way. Why does the directory have no postings and printed forms? Because it is not a document, but a service directory of the interface. It stores bookmarks for correspondence, not facts of economic activity. How to create a bookmark? In the "Interactions" section, highlight the email/call/meeting and click "Add to bookmarks" (flag/star on the panel or item in "More"). How to delete a bookmark? Right-click in the navigation panel — "Delete," or open the directory via the navigation link and mark the item for deletion, then perform "Delete marked objects". Can another user see my bookmarks? No. The bookmark is personal — it is tied to the owner. Each employee has their own set. Can I rename a bookmark? Yes. Open the item (double-click in the panel or via the navigation link) and change the "Name" field. Did the bookmark disappear after updating/migrating the database — is this normal? Bookmarks are user data and are transferred along with the database. If they are missing, check if you logged in under the correct user and if the items are not marked for deletion. Do I need to clean this directory? Not specifically. But if there are hundreds of bookmarks and some lead to deleted emails, it is useful to delete outdated ones to keep the navigation panel readable. Can I edit the directory through "All functions"? Yes, open the list via the link e1cib/list/Directory.BookmarksInteractions. But usually, it is not necessary to change fields manually — everything is done with buttons in the correspondence itself. Why does nothing open when I click on the bookmark? The subject of the bookmark (email/call) has been deleted from the database. Delete such a "dangling" bookmark. 10. Related objects - Based on what it appears: items are created from the list of "Interactions" (documents "Email," "Phone Call," "Meeting," "Scheduled Interaction") and their Subjects. - What is related to it: the directory works in conjunction with registers and directories of the "Interactions" subsystem (subjects, participants, read statuses). It does not generate any documents "based on". - Where it leads further: from the email found through the bookmark, you usually transition to accounting documents — "Receipt of Goods and Services," "Sale of Goods and Services," "Invoice," where postings, VAT 16%, and ESF arise. How to know your release: "Help" → "About the program" — there you will find the platform version and configuration release. Prepared for release 3.0.74.2 "Accounting for Kazakhstan" (version 3.0). When updating the configuration, verify the composition of the card fields. --- _BuhGPT — ИИ-помощник для бухгалтеров Казахстана: https://buhgpt.kz_