---
title: "Directory \"Types of Contact Information\" in 1C:UT for Kazakhstan — Complete Guide"
country: KZ
lang: en
author: Сапа Т.И. (https://buhgpt.kz/authors/sapa-ti)
date: 2026-09-24
canonical: https://buhgpt.kz/suraqtar/spravochnik-vidy-kontaktnoy-informacii-v-1s-ut-dlya-kazah-en
source: BuhGPT
---

# Directory "Types of Contact Information" in 1C:UT for Kazakhstan — Complete Guide

> **TL;DR:** Tested on release 3.4.5.21 "Trade Management for Kazakhstan" (edition 3.4). You open a counterparty's card to enter a second phone number for the supply department. But there's no field for it — there's only one "Phone" field. Or an accountant complains: the ESF doesn't get se

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Tested on release 3.4.5.21 "Trade Management for Kazakhstan" (edition 3.4).

You open a counterparty's card to enter a second phone number for the supply department. But there's no field for it — there's only one "Phone" field. Or an accountant complains: the ESF doesn't get sent to the ESF IS, because the buyer's address isn't filled in, and the "Address" field isn't even displayed on the card. Or you need to separate the counterparty's "Legal address" and "Actual address," but the standard card only has one address for both. All of this is fixed in one place — the "Types of Contact Information" catalog. It's a "constructor" for phone, address, email, and website fields for all objects in the program.

1. Purpose

The catalog defines which contact fields (phone, address, email, website, etc.) are shown in the cards of organizations, counterparties, partners, individuals, warehouses, and banks, and in what form. Here you add new fields, configure whether they are mandatory, and set up validation. This is a service catalog of settings — by itself it doesn't generate journal entries or documents.

2. Where to Find It

The catalog is rarely displayed directly in the menu — you usually access it from the object whose fields you're configuring:

- Open in 1C via a navigation link (the fastest way): menu "Service" → "Go to navigation link" (or the address bar button), paste:
e1cib/list/Справочник.ВидыКонтактнойИнформации

- Via card settings: open a counterparty's card (or an organization's, a partner's) → in the contacts block, click "more"/the gear icon → "Configure" — you'll land in the set of contact information types for this object.

- Via "All functions": "Main menu" → "All functions" → "Catalogs" → "Types of contact information" (if "All functions" mode is enabled in settings).

Types are grouped by owner object: separate folders for "Organizations," "Counterparties," "Partners," "Individuals," "Contact persons," "Warehouses," "Banks." Create a new type inside the appropriate folder — otherwise the field will appear somewhere other than where you expect.

2a. How to Check Your Release

"Help" → "About the program" (or the "i" icon in the top right corner). In the window that opens:

- Platform version — for example, 1C:Enterprise 8.3.24.x;

- Configuration — "Trade Management for Kazakhstan," release 3.4.5.21, edition 3.4.

If your release differs, individual labels and the placement of checkboxes may shift slightly, but the catalog's logic is the same.

3. How to Fill It In

Creating a new type: select the appropriate object folder (for example, "Counterparties") and click "Create."

Field
Required
Why it matters and what happens if you get it wrong

Name
REQUIRED
This is how the field will be labeled on the card. Write it clearly: "Supply phone," "Legal address." Leave it blank and it won't save.

Type
REQUIRED
Choose from: Address, Phone, Email address, Web page, Other, Fax, Skype. The input form and validation depend on the type. Set it to "Other" instead of "Address" and you'll lose the breakdown into country/city/street, and the address won't be pulled into the ESF.

Owner (folder/object)
REQUIRED
Determines whose card the field will appear on. Create it in the "Partners" folder, and it won't appear on the counterparty card.

Mandatory
Depending on the situation
If enabled, the user won't be able to save the object without this field. Useful for the buyer's address (needed for the ESF), but don't enable it for everything — you'll block data entry.

Validate correctness / Prohibit entry of incorrect values
Depending on the situation
For email and phone, this enables format checking. Without it, "call Assel" could end up in the email field, and mailings/EDI will fail.

Allow multiple values
Depending on the situation
Lets you enter several lines in one field (two phone numbers). Don't enable it, and there's nowhere to enter a second number.

National address only (Kazakhstan) / Free-form entry
For the "Address" type
For a Kazakhstani address, keep the national format (broken down into region/city/street — this way it's correctly transmitted to the ESF and SNT). For a foreign counterparty, enable free-form entry.

Always display
Depending on the situation
The field is visible on the card even when empty. Disable it, and it will be hidden until you start entering data, so colleagues "won't find it."

Use for EDI / exchange
Depending on the situation
Marks the field as a data source for electronic documents (address, email for sending).

After configuring, click "Save and close." The field will immediately appear on the cards of the corresponding object — there's no need to reopen them, just refresh the form.

4. Worked Example

Task. Counterparty LLP "Bereke" sends ESFs, but yours doesn't go through: the buyer's card doesn't have a structured address, and there's nowhere to record the sales department's phone number. You need to add a mandatory "Legal address" and a second phone number.

Steps:

- Opened e1cib/list/Справочник.ВидыКонтактнойИнформации, selected the "Counterparties" folder.

- Created a type: Name = "Legal address", Type = "Address", checked "National address only (Kazakhstan)", checked "Mandatory", checked "Use for EDI." Saved.

- Created a second type: Name = "Sales department phone", Type = "Phone," "Validate correctness," "Allow multiple values." Saved.

- Opened LLP "Bereke"'s card: the new fields appeared. Filled in the address: Kazakhstan, Almaty region, Kaskelen, Abaya St., 15 and phone +7 727 000-00-00.

What this achieved. The address is now parsed according to the classifier and gets included in the ESF and SNT details. The mandatory setting won't let you save a new buyer without an address — so the ESF will no longer "get stuck" on this.

No journal entries. This is an interface and exchange settings catalog. It's not involved in tax calculations, so neither the Kazakhstan chart of accounts (1210, 3310, 3130, etc.), nor the 16% VAT rate, nor the MCI/minimum wage apply here — these values are used in sales and payroll documents, not in the contact catalog.

5. Types of Operations (What the Object Provides)

- Adding a new contact field for any object (phone, address, email, website, fax, Skype, other).

- Managing whether a field is mandatory.

- Managing correctness validation (phone format, email, national/free-form address).

- Allowing multiple values in a single field.

- Managing visibility ("always display") and the order of fields on the card.

- Marking fields for EDI/exchange — which addresses and contacts are sent to electronic documents and mailings.

6. What Is Generated When Posted

The catalog is not posted and generates no journal entries. Changes produce the following results:

- Journal entries (Dr/Cr) — none. This is not an accounting document.

- ESF / SNT are not generated directly, but the "Address" type settings and "Use for EDI" directly affect whether the counterparty's details are correctly pulled into the ESF (ESF IS) and SNT. An incorrect type or a free-form address instead of a national one is a common cause of portal rejection.

- Movements in accounting registers — none. Contact values are stored in the service information register "Contact information," linked to the owner object; this is not an accounting register.

7. Printed Forms

The catalog has no printed forms of its own — there's nothing to print, it's just a setting. But the fields defined here appear in the printed forms of other documents and objects:

- the organization's/counterparty's address and phone — in the invoice for payment, delivery note, certificate of completion, invoice/ESF;

- the address — in contracts and powers of attorney;

- the details — in the counterparty's card and contact information reports.

8. Common Errors

"Field 'Name' is not filled in" — you didn't specify a name for the type. Enter a clear name and save.

Added a field, but it's not on the card. Most likely the type was created in the wrong owner folder (for example, "Partners" instead of "Counterparties") or the "Always display" checkbox is unchecked. Check the ownership and visibility.

"Incorrect contact information value entered" — for the "Address" type with the national format, you're entering the address not according to the classifier, or text has ended up in the email field. Either bring the value into the correct format, or switch the type to "free-form" for a non-standard case.

ESF doesn't go through: "Counterparty's/organization's address is not filled in." The address field exists but is filled in as free text rather than parsed. Make the "Address" type national (Kazakhstan) and enter the address through the parsing form.

Can't enter a second phone number. The type doesn't have "Allow multiple values" enabled. Enable it — and enter numbers line by line.

Deleted a predefined type, and some data "disappeared." Standard types are marked as predefined — they aren't deleted, but hidden (by unchecking "Always display"). Restore visibility.

9. FAQ

What's the difference between the "Types of Contact Information" catalog and the actual contacts on the card?
The catalog defines the field template (which ones exist and how they're validated), while you enter the actual phone numbers and addresses on the object's card itself. Change the template, and the set of fields changes for all objects of that type.

Does this catalog generate journal entries or affect VAT?
No. It's an interface and exchange setting. 16% VAT, Kazakhstan accounts (1210, 3310, 3130, 6010, 7010), the MCI of 4,325 ₸, and other values are calculated in sales and payroll documents, not here.

How do I add a second address — legal and actual?
In the "Counterparties" (or "Organizations") folder, create two types with the type "Address": "Legal address" and "Actual address." Both will appear on the card as separate fields.

Why doesn't my new address get sent to the ESF?
Check that the type is "Address" with the national (Kazakhstan) format and that the "use for EDI" flag is set. The ESF IS portal can't parse a free-text address.

Can I make a counterparty's address mandatory?
Yes, enable the "Mandatory" checkbox on the type. Then a new counterparty can't be saved without an address — this is convenient so the ESF doesn't "get stuck" later.

Can I delete an unnecessary predefined type?
Predefined types can't be deleted. Uncheck "Always display" — the field will be hidden from cards, but the setting will remain.

Why is correctness validation needed for email and phone?
It prevents "junk" from being saved in the field, which would otherwise disrupt mailings and electronic exchange. It's worth keeping enabled for phone and email.

Does the catalog affect the SNT?
Indirectly. Address details configured here as national are correctly included in shipping waybills for goods (SNT). An incorrect format will cause an error when preparing the SNT.

How do I enter a foreign counterparty's address?
For its "Address" type, switch to free-form entry (uncheck "National address only Kazakhstan") — otherwise the program will require the Kazakhstani classifier.

Where are the entered values themselves stored?
In the service information register "Contact information," linked to the owner. This is not an accounting register, so it doesn't appear in turnover reports.

10. Related Documents and Objects

- Based on what it's configured: the need for new fields arises when working with cards — "Counterparties," "Organizations," "Partners," "Individuals," "Contact persons," "Warehouses," "Banks."

- Where the configured fields are used: sales documents and printed forms (invoice, delivery note, certificate of completion, ESF, SNT), contracts, powers of attorney, as well as email and telephony mailings.

- Related settings: "Configure types of contact information" from the object's form, the "Contact information" information register.

How to Check Your Release

"Help" → "About the program" — this shows the 1C:Enterprise platform version and configuration release. This guide was prepared for "Trade Management for Kazakhstan," release 3.4.5.21 (edition 3.4). If your release is newer, check the placement of checkboxes on the type's card — the set of capabilities remains the same.

This guide is current for release 3.4.5.21 "Trade Management for Kazakhstan" (ed. 3.4).

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_BuhGPT — ИИ-помощник для бухгалтеров Казахстана: https://buhgpt.kz_