---
title: "Error: Virtual Warehouse Item when issuing ESF: first issue SNT"
country: KZ
lang: en
author: Сапа Т.И. (https://buhgpt.kz/authors/sapa-ti)
date: 2026-09-23
canonical: https://buhgpt.kz/suraqtar/oshibka-tovar-virtualnogo-sklada-pri-vypiske-esf-snachala-en
source: BuhGPT
---

# Error: Virtual Warehouse Item when issuing ESF: first issue SNT

> **TL;DR:** If the system shows a "virtual warehouse item" mark when sending an ESF, this means that before the electronic invoice you need to first issue an SNT (accompanying waybill for goods), and only after that send the ESF. Why the error occurs This situation is typical when there i

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If the system shows a "virtual warehouse item" mark when sending an ESF, this means that before the electronic invoice you need to first issue an SNT (accompanying waybill for goods), and only after that send the ESF.

Why the error occurs

This situation is typical when there is not enough quantity of goods to issue an SNT — the system creates an EDVS (electronic virtual warehouse document) and performs a check on the ESF IS server, comparing the data. If the quantity of goods does not match or is physically insufficient, an error occurs, and it will not be possible to write off the goods to send the ESF without an SNT — the system will block this.

What to do

1. Check the goods balances — if the quantity does not match what is specified in the document, the SNT will not be created correctly.

2. Issue the SNT before sending the ESF — this is a mandatory step when working with goods from a virtual warehouse.

3. After the SNT is successfully created, send the ESF.

Special case: errors with NKT codes

If the goods arrived without NKT codes, but the shipment is being sent with codes — this will also cause an error. Even if the codes are removed from the document, the error may persist, because the discrepancy has already been recorded on the server. In this case, you need to check the document fields against the data on the ESF IS server — often the reason is precisely the discrepancy between what is being sent and what the system expects to receive.

Frequently asked questions

Can I send an ESF without an SNT if the goods are from a virtual warehouse? No, the system will block such an attempt — the SNT must be issued first.

Why does the error not disappear after deleting the NKT codes? Because the discrepancy has already been recorded during the check on the server — a full reconciliation of the document data with the ESF IS server is needed, not just deleting the codes.

What to do if there is physically not enough goods for the SNT? First you need to adjust the balances or quantity in the document — without this, it will not be possible to create a correct EDVS and pass the check on the server.

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