--- title: "Unable to issue an EAVR based on the Sale of Inventory" country: KZ lang: en author: Сапа Т.И. (https://buhgpt.kz/authors/sapa-ti) date: 2026-09-23 canonical: https://buhgpt.kz/suraqtar/ne-poluchaetsya-vypisat-eavr-na-osnovanii-realizacii-tmz-en source: BuhGPT --- # Unable to issue an EAVR based on the Sale of Inventory > **TL;DR:** Short answer: An EAWR (electronic act of completed works) cannot be issued because the source document — the Sales of Inventory — was drawn up on paper rather than electronically on the IS ESF portal. The system generates an EAWR only on the basis of a document that already ex --- Short answer: An EAWR (electronic act of completed works) cannot be issued because the source document — the Sales of Inventory — was drawn up on paper rather than electronically on the IS ESF portal. The system generates an EAWR only on the basis of a document that already exists electronically on the portal. Solution: issue the Sales of Inventory not on paper, but directly on the IS ESF portal, and only after that create an EAWR based on it. Why the error occurs An electronic act of completed works is an electronic document that is "linked" to its source document. In order for the system to pull the source data and build the connection, the source document must physically exist in electronic form in the information system of electronic invoices (IS ESF). - If the original Sales of Inventory was recorded only in paper form, there is no electronic object on the portal to which the EAWR could be linked. - Due to the absence of the source document on the portal, the system does not allow the EAWR to be generated and returns an error. - The problem is not arithmetic in nature (it is not about amounts or rates), but about the way the source document was created. How to fix it: step-by-step procedure - Check how the original Sales of Inventory was created. If it exists only on paper and is not reflected on the IS ESF portal — that is the cause. - Draw up the Sales of Inventory again through IS ESF, that is, directly on the portal, so that the source document acquires an electronic form. - Make sure the electronic source document is correctly recorded and accepted by the portal (has an assigned status and registration number in the system). - After that, create the EAWR on the basis of the already electronic Sales — the issuance operation will go through without errors. How to issue documents from 1C:Accounting for Kazakhstan In the standard configuration of 1C:Accounting for Kazakhstan, exchange with the IS ESF portal is implemented, so it is more correct not to "duplicate paper," but to generate electronic documents using the program and send them to the portal. The general approach: - Check that exchange with IS ESF is set up in the program: the organization's details, certificates (digital signature keys), and portal connection parameters are specified. - Generate the Sales of Inventory so that an electronic document is created on its basis, which is uploaded to the portal, rather than remaining only an internal (paper) accounting document. - Wait until the electronic source document receives the required status on the portal, and only then issue the EAWR on its basis. If the specific sequence of buttons and processing in your configuration version differs, refer to the built-in 1C help and the current SRC (State Revenue Committee) instructions on working with IS ESF — they describe the applicable rules for issuing electronic documents. How to tell that a document is truly electronic - An electronic source document on the IS ESF portal has a number assigned by the system and a processing status. - The document is displayed in the list of documents issued on the portal, not only in the organization's paper journal. - When you try to create an EAWR, the system "sees" such a document and offers it as the basis. If none of the above is present — it means the document exists only on paper, and it must be drawn up again in electronic form. Common mistakes - Drawing up the Sales of Inventory on paper with the intention of "issuing the EAWR later." An EAWR cannot be built on the basis of a paper document — the basis must be electronic from the start. - Attempting to link an EAWR to a document that is not on the portal. Until the source document appears in IS ESF, the system will not allow the act to be generated. - Duplicating the same document in paper and electronic form without control. This leads to discrepancies; make sure that the basis for the EAWR is specifically the electronic document on the portal. - Ignoring the status of the source document. Even a document created on the portal must be correctly recorded and accepted, otherwise the EAWR issuance will again fail. What to check - How the original Sales of Inventory was created — on paper or through IS ESF. - Whether the source document is present on the IS ESF portal in electronic form and in the correct status. - Whether exchange with the portal is set up in 1C:Accounting for Kazakhstan (details, digital signature keys, connection). - Whether the electronic Sales appears as an available basis when you try to issue the EAWR. - After re-issuing the Sales through IS ESF — whether the EAWR issuance goes through without errors. Conclusion: the EAWR issuance error is solved not by adjusting the act's settings, but by correcting the source document. The Sales of Inventory must be drawn up in electronic form on the IS ESF portal, and only on its basis should the EAWR be generated — then the operation will complete correctly. --- _BuhGPT — ИИ-помощник для бухгалтеров Казахстана: https://buhgpt.kz_