---
title: "Outgoing Email in \"Accounting for Kazakhstan\" 3.0.74.2: How to Send Documents to Counterparties Directly from 1C"
country: KZ
lang: en
author: Сапа Т.И. (https://buhgpt.kz/authors/sapa-ti)
date: 2026-09-07
canonical: https://buhgpt.kz/suraqtar/elektronnoe-pismo-ishodyashchee-v-buhgalterii-dlya-kazahs-en
source: BuhGPT
---

# Outgoing Email in "Accounting for Kazakhstan" 3.0.74.2: How to Send Documents to Counterparties Directly from 1C

> **TL;DR:** Checked on release 3.0.74.2 "Accounting for Kazakhstan" (version 3.0). You closed the month, generated a reconciliation act with LLP "Astana-Snab" — and there is a discrepancy: you have a receivable of 1,250,000 ₸, while the counterparty's accountant mentions 1,100,000 ₸. Prev

---

Checked on release 3.0.74.2 "Accounting for Kazakhstan" (version 3.0).

You closed the month, generated a reconciliation act with LLP "Astana-Snab" — and there is a discrepancy: you have a receivable of 1,250,000 ₸, while the counterparty's accountant mentions 1,100,000 ₸. Previously, you would export the act to PDF, open your email client, attach the file, copy the address from the card... Now all this is done directly from 1C: you click "Send," and an "Outgoing Electronic Mail" document is created with the act already attached, linked to the counterparty, and a record in the correspondence history. Nothing is lost, everything is visible from the contract card.

1. Purpose

"Outgoing Electronic Mail" is a document of the "Interaction" subsystem. It stores the email you send from 1C: recipients, subject, text, and attachments. It is convenient for sending printed forms (acts, invoices, electronic invoices, reconciliation acts), and all correspondence is linked to the counterparty, contract, or specific document.

It is important to understand right away: this is not an accounting document. It does not create accounting entries, does not calculate VAT, and does not generate electronic invoices (ESF)/SNT. It works with mail and interaction registers. This is explained honestly below.

2. Where to find

You can open the document in several ways:

- From the email client: section "Main" → envelope icon ("Mail") → button "Write". This is the most common way — the email is created from scratch.

- From any document or printed form: button "Send by email" (envelope icon) on the document form or above the printed form. Then the email is created immediately with the PDF attachment.

- From the counterparty/contract card: "Interaction" panel → "Write email".

- From the list of all outgoing emails: via the navigation link.

1C navigation link (Service → "Go to navigation link," or paste in the address bar):

e1cib/list/Document.OutgoingElectronicMail

This opens the full list of outgoing emails — convenient for checking "did we send this act."

2a. How to know your release

Menu "Help" → "About the program" (or the "i" icon in the upper right corner). In the opened window, you will see:

- platform version (for example, 8.3.24.xxxx);

- configuration release — the line "Accounting for Kazakhstan, version 3.0 (3.0.74.2)".

If your release is older — the location of buttons and the composition of fields may differ slightly. This instruction is written for 3.0.74.2.

3. How to fill

Let's break down each field and what happens if you make a mistake.

Field
Purpose
What happens if filled incorrectly

Account (mandatory)
The mailbox from which the email is sent (your corporate email). Configured in "Administration → Organizer → Mail".
If the account is not selected or not configured (no password/SMTP) — the email will not be sent, remaining in "Draft" status or failing with a sending error.

To (Recipients) (mandatory)
The recipient's address(es). Can be filled from the counterparty card or entered manually; multiple addresses — separated by ";".
Typo in the address → the email will return with a "Delivery failed" notice, which you may not notice. Check the domain.

Cc
Who to send a copy to, all recipients see it.
Extra address in Cc = leakage of correspondence to a third party.

Bcc
A copy that other recipients do not see (for example, to yourself or a manager).
If you put an address in "Cc" instead of "Bcc" — you will reveal who else received the email.

Subject (almost mandatory)
The email's title. The counterparty will find the email by it, and you will search for it in the list by the same.
Empty subject → the email often goes to spam for the recipient.

Email body
The body of the email. Supports formatting (HTML): bold, lists, links, inserting a signature.
Empty body + attachment without explanations — the recipient may not understand what the file is and from whom.

Attachments
Files: PDF of printed forms, Excel, scans. Added by the "Add" button or by dragging.
Forgot to attach a file — a "blank" email will be sent. Too large an attachment (tens of MB) may be rejected by the recipient's server.

Importance
Normal / High / Low — priority label for the recipient.
Does not affect delivery, only marking.

Date
Date and time of the email (by default — current).
Usually left unchanged.

Interaction subject
Links the email to an object: counterparty, contract, sales document, reconciliation act. This is what attaches the email to the history.
If not filled — the email will "hang" without a connection, and you will not see it in the counterparty's card.

Participants
List of interaction contacts (automatically filled from addresses).
If the contact is not matched with the counterparty — the correspondence history will not be collected for the counterparty.

Responsible / Author
Who sent the email. Automatically filled from the current user.
Affects the selection of "my emails" and rights.

Sequence of actions:

- Click "Write" (or "Send by email" from the document).

- Check Account — from which mailbox it is sent.

- Fill in To, if necessary Cc/Bcc.

- Enter Subject and Text.

- Add Attachments (if created from a printed form — PDF is already attached).

- Link to the counterparty through Interaction subject (often filled automatically).

- Click "Send". The email is sent and recorded in the database.

4. Analyzed example

Situation. Discrepancy in the reconciliation act with the buyer LLP "Astana-Snab".

- According to your data, the balance on account 1210 (short-term receivables from customers) = 1,250,000 ₸.

- According to the counterparty's data — 1,100,000 ₸.

- The difference of 150,000 ₸ is the sale you recorded at the end of the month: goods for 129,310.34 ₸ + VAT 16% = 20,689.66 ₸ = 150,000 ₸. The counterparty has not yet received this ESF in the ESF IS.

What to do:

- Generate the "Reconciliation Act of Settlements" for 1,250,000 ₸.

- Above the printed form of the act, click "Send by email" → an "Outgoing Electronic Mail" is created.

- Fill in:
- Account: buh@vashafirma.kz

- To: buhgalter@astana-snab.kz

- Subject: Reconciliation act for August 2026, discrepancy 150,000 ₸

- Text: "Good day! I am sending the reconciliation act. The discrepancy of 150,000 ₸ is our sale from 29.08.2026 (goods 129,310.34 ₸ + VAT 16% 20,689.66 ₸). The ESF has been issued in the ESF IS, please check the incoming. Please sign the act."

- Attachment: Act_Reconciliation_Astana-Snab_August2026.pdf (attached automatically)

- Interaction subject: contract with LLP "Astana-Snab"

- Click "Send".

Entries for this email:

Dr
Cr
Amount
Comment

—
—
—
The document "Outgoing Electronic Mail" does not create accounting entries.

The entries in this scenario were made by sales, not the email. For reference — that sale of 150,000 ₸ looked like this:

Dr
Cr
Amount, ₸
What it reflects

1210
6010
150,000.00
Revenue from sales to the customer

6010
3130
20,689.66
VAT payable (16%)

7010
1330
(cost)
Cost of goods sold written off

And the email only delivered the act to the counterparty and remained in the correspondence history for the contract.

5. Types of operations

The document does not have "types of operations" in the accounting sense (like Sales or Receipts). Its variability is methods of creation and content:

- New email "from scratch" — from the email client.

- Email with attachment-printed form — from the document using the "Send by email" button (act, invoice, waybill, electronic invoice, reconciliation act).

- Reply to incoming / Forward — based on "Incoming Electronic Mail".

- Mailing — one email to multiple recipients (for example, a notification to all customers).

- Draft — saved but not yet sent email (status "Not sent").

6. What is formed when posted

Once again, honestly: the document does not create accounting (Dr/Cr) movements, does not issue ESF and SNT. It works in the interaction and mail subsystem. When recorded and sent, the following occurs:

- Sent via SMTP through the selected account; the email is sent to the recipient.

- Record in mail and interaction registers (email status: sent/not sent, date of sending, connection with the interaction subject and participants).

- Linking to the subject — the email appears in the "Interaction" panel of the counterparty's card, contract, or base document.

- Updating status ("Sent", "Sending error").

If you need ESF/SNT — they are issued by separate objects (Electronic Invoice, SNT document). The email only forwards them as a file if desired, but legally the electronic document flow goes through the ESF IS, not through this email.

7. Printed forms

The document, by its nature, has almost no "prints" — it itself is a means of delivery. What is available:

- Print email — output of the email text with the header (To/Subject/Date) for printing or in PDF, for archiving/filing.

- Saving attachments — exporting attached files to disk.

Printed forms of acts, invoices, waybills — these are forms of the corresponding accounting documents; the email only attaches them as an attachment.

8. Common errors

1. "Email account not filled in" / "No email accounts configured."
Reason: email in 1C is not configured. Correction: "Administration → Organizer → System account settings" (or "Mail"), specify the address, SMTP/IMAP server, port, password. Check with the "Check settings" button.

2. "Email sending error: SMTP server/authentication error."
Reason: incorrect password, port, or the email service has security enabled. Correction: double-check the port (usually 465/SSL or 587/TLS) and enable the application password if the provider requires it (Gmail, mail.ru).

3. "Recipient not specified."
Reason: empty "To" field. Correction: enter the email or select the counterparty contact.

4. The email was sent, but the counterparty did not receive it (not in the error status).
Reason: ended up in spam due to an empty subject or large attachment. Correction: fill in the subject, compress attachments, if necessary, send a link instead of a file.

5. The email is not visible in the history for the counterparty.
Reason: "Interaction subject" not filled / participant not matched with the counterparty. Correction: open the email, specify the subject (contract/counterparty), match the contact.

6. "Attachment size exceeded."
Reason: the file is too large for the recipient's server. Correction: archive or reduce the PDF (without high-resolution scans).

9. FAQ

Does this email create accounting entries?
No. "Outgoing Electronic Mail" does not create entries and does not affect accounting accounts. It only sends and stores the email with attachments.

Can I send ESF or SNT by email?
The file — yes, it can be attached. But legally, ESF and SNT are transmitted through the ESF IS, not by mail. The email is an additional, unofficial channel for delivering a copy.

How to send an act or invoice to the counterparty directly from 1C?
Open the document (or its printed form) and click "Send by email" — 1C will create an email with a ready PDF attachment, just specify the address and click "Send."

Where do sent emails go?
In the list via the link e1cib/list/Document.OutgoingElectronicMail and in the "Interaction" panel of the counterparty/contract card, if the subject is filled.

Why did the email not arrive?

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_BuhGPT — ИИ-помощник для бухгалтеров Казахстана: https://buhgpt.kz_